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very nice customer service
Hi Crystals Wholesale USA Team,
We’re glad to hear you had a positive experience with our customer service. Thank you for the 5-star review.
Regards,
Tara
Team Vajro
Having to switch account platforms seemed daunting before meeting with Jp at Vajro. The experience has been easy & their support is is amazing. I highly recommend making time to meet with them if you are considering an app for your business!
Hi Urban Elm Boutique Team,
Thank you for sharing your positive experience! We’re delighted to hear that switching account platforms was easy and that our support has exceeded your expectations. Wishing you continued success.
Regards,
Sagar
Team Vajro
I highly recommend this Vajro developer to everyone. I received on-time resolution, excellent service, and very friendly customer support. Personally, Vaishnavi has very good knowledge; she helped me a lot. They offer numerous features and provide articles to understand them better, along with a user-friendly Vajro dashboard. Overall, it's great!
Hi Guduchi Ayurveda team,
We’re so glad to hear that you’re enjoying Vajro’s numerous features and finding our articles helpful. Our goal is to make the Vajro dashboard user-friendly and easy to work with, and we’re pleased to hear that you agree with us.
Your success means a lot to us!
Regards,
Aakash
Team Vajro
We love the Vajro team! They are so professional and knowledgeable! Kirthiga is wonderful to work with!!! If you are looking for an app this one is by far the most user friendly!
Hi EK | The Boutique Team ,
We're thrilled to hear that you're enjoying your experience with Vajro and finding our team professional and knowledgeable. We're honored to have you as part of the Vajro family, and we're committed to helping you succeed every step of the way!
Regards,
Sumit
Vajro Team
I spent months communicating with this team back in 2022. They promised great features if I subscribed to their premium tier and we would get custom made banners and sections on our product pages. So fast forward to 2024, after paying the fees for over 12 months, including full fees for over 8 months, no one implemented ANYTHING on our app, and we NEVER made a sale as customers found it too difficult to use as no information was in our product page. Every single time I contacted them, they would give me an account manager to tell me what they would do, but weeks after weeks, months after months, nothing every happened, and the app opening time was over 10 seconds long, customers do not have any interest in using our app. Then after I asked for a full refund for the past year, they scheduled a call with me promising not to charge us for the next 6-8 months while fixing everything for us. Then they did at least add some functional sections to our product pages, they changed our opening screen to what we don't want to keep. At the same time, never received a refund, and they continue to charge us. If the refund or fee waiver isn't done, then we may initiate a complaint process for a chargeback for all the fees we have paid.
This is a great mobile app solution, it integrates with Shopify and works really well. Their customer service team and my account manager Pavithra are very responsive and helpful with getting any issues resolved in a timely manner.
Hi Bluestreak Crystals Team,
We’re delighted to hear that you find our mobile app solution great. The seamless integration with Shopify is definitely a key differentiator for us. Providing helpful support is at the heart of what we do, and we’re glad to hear that they could promptly resolve any issues you encountered.
Wishing you continued success.
Regards,
Gopal
Vajro Team
They are a game changer! My mobile app is running great and the customer service is immaculate! They respond right away every time and help me fix my problems! Sourav and his whole team are great!
Hi Dolo Exotics Team,
We're thrilled to hear that your mobile app is running smoothly and that you're impressed with our customer service. At Vajro, providing timely assistance and ensuring your app's success is our top priority.
Wishing you continued success.
Regards,
Mohit
Vajro Team
Really I like the app design and the functionalities.
Tried multiple app developers, all failed to fulfill the things which we always wanted to include in our App. Also to give that unique touch to the app which was in sync with our online website. Vajro team did it all. Specially Krithiga Ji & Sumit Ji, Helped in understanding the same and Did the perfect thing which we wanted without any follow up.
My experience going from a zoom call consult all the way thru the build of the mobile app was amazing. Everything was explained so clearly to me, all questions were answered and I have full confidence going forward that the amazing support will continue, all while I have been set up for success with my new app!
It was a super smooth experience since the inception at Vajro. Tara and Aakash have displayed a deep understanding of our requirements. They took the time to listen attentively to our ideas, goals, and vision for the app. The onboarding was very efficient.
The design part was also as easy as everything. Kirthiga was super quick to replicate the design we wanted with the app. We are also loving the after sales service. The entire Vajro team is just a text away. All our queries were resolved in no time. Thanks and all the best.
Hi VioletVibes Team,
We’re thrilled to hear that your experience with Vajro has been great. We strive hard to understand and meet all of our customer expectations. And glad to hear that we made your dream app come true with our easy design customizations and our support.
Looking forward to delivering continued excellence for your mobile app.
Regards,
Aswin
Vajro Team