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VanChat has revolutionized customer service for Gather·采归, a fashion brand celebrating Asian culture. Its 24/7 multilingual support ensures we never miss an inquiry. Tailored product recommendations have boosted our sales, and automatic updates keep product information current. The customizable chat widgets fit our brand perfectly. The support team resolves issues quickly. We highly recommend VanChatAIChatBot for enhancing customer satisfaction and increasing revenue.
As a store owner serving global customers, finding true multilingual support has been a challenge. Most tools offer only partial translations, but VanChat is the only solution that truly handles multiple languages, letting me engage customers from different countries without any hassle.
Setting up VanChat was quick—under 5 minutes—and it’s been running smoothly ever since. It answers customer inquiries automatically and switches to human agents when needed. However, the handoff to human support could be smoother, and the VanChat team is already working on improvements.
What sets VanChat apart is their outstanding customer support. They’re prompt, patient, and genuinely care about helping users, which makes all the difference.
If you need real multilingual support for your store, VanChat is the way to go.
P.S. Huge thanks to the VanChat team for their amazing support!
Thank you so much for your thoughtful review! We're thrilled to hear that VanChat has made a significant difference in helping you connect with your global customers through true multilingual support. Your kind words about our easy setup and customer service are greatly appreciated—we strive to provide the best experience possible. We also appreciate your feedback on the handoff to human support, and rest assured, we are working to enhance this transition for a smoother experience.
Thank you again!
I really love the vanchat app for shopify. It learns and knows my store inside and out. I feel like the answers to client questions are spot on. Its great for educating customers and giving them solid recommendations. I just cant wait to see how they grow. The only thing I wish it had was either its own live chat helpdesk to handoff to my employees or if it would integrate into something like Tawk.to, intercom or some kind of live chat helpdesk. I am confident they will add something like this in the future.
We’ve been using VanChat, the text-based chatbot for Shopify, and it has completely transformed our customer experience. Not only do we love it, but our customers are engaging with it more than they did when we answered ourselves.
VanChat has exceeded my expectations by miles. It’s not just the technology but the comprehensive understanding of what makes e-commerce tick. From proactive engagements to detailed analytics and inventory insights, this chatbot does it all. The handover feature to WhatsApp with a chat history link is a thoughtful touch for complex support scenarios.
I recently added the VanChat chatbot to my Shopify store, and I am thrilled with the results. The AI's intelligence and responsiveness have greatly exceeded my expectations. It handles customer inquiries with ease, including more complex queries such as product comparisons, sizing, and order tracking.
This has noticeably improved my customers' shopping experience and increased my sales. For any business looking to boost customer satisfaction and streamline operations, I highly recommend VanChat!
I recently incorporated VanChat into my online boutique and the difference is palpable. Its AI-driven interactions have not only streamlined customer service but also revolutionized how we handle sales. The chatbot is adept at guiding customers through our product catalog, significantly uplifting our engagement rates and sales. The seamless integration with Shopify is a major plus
I was initially skeptical about another 'revolutionary' tool, but VanChat has made me a true believer. The AI's ability to learn and adapt to our specific store's needs has made it an irreplaceable asset. Plus, the support team's responsiveness and expertise have made every step of the process smoother.
VanChat is an AI chatbot designed to increase your sales and enhance customer experience by providing 24/7 automated customer support.
We appreciate your kind words, TuneTune! It's great to know that our 24/7 automated support is making a positive impact on your store. Thanks for choosing VanChat – we're here to support you every step of the way.
After trying out several several different chatbot solutions, we ultimately choose VanChat. VanChat stood out not only for its affordability but also for its extensive features and flexible service options. The chatbot supports multiple languages, learns our business quickly, and allows seamless switching between human agents and the AI chatbot, which has significantly enhanced the efficiency of our customer service.