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2 Aralık 2024

An amazing tool to boost sales and improve service

VanChat has been a game changer for my online store. The ability to train the bot with specific product information and offer personalized discounts directly to customers is simply fantastic.

Since implementing VanChat, I’ve seen an increase in conversions and customer satisfaction. The setup process is intuitive, and the multilingual functionality ensures I can serve a diverse audience with ease.

If you’re looking for an automated and effective customer service solution, look no further. VanChat delivers outstanding performance and a support team that is always there to help.

M P
Meksika
Uygulamayı kullanma süresi:Yaklaşık 2 ay
11 Ekim 2024

As a new company in the early stages of growth, it's crucial for us to carefully manage our budget while still delivering top-notch service. After exploring several options, we found the VanChat plan at $39.00 per month to be an ideal fit for our needs. It offers an affordable yet powerful solution, allowing us to incorporate advanced conversational AI without overextending our resources. Since implementing VanChat, we've been impressed with how quickly it adapted to our product offerings and how effectively it handles a variety of customer inquiries, significantly improving the overall customer experience on our platform.

TIMELESS TREASURE
Birleşik Krallık
Uygulamayı kullanma süresi:2 ay
12 Eylül 2024

As a store owner serving global customers, finding true multilingual support has been a challenge. Most tools offer only partial translations, but VanChat is the only solution that truly handles multiple languages, letting me engage customers from different countries without any hassle.

Setting up VanChat was quick—under 5 minutes—and it’s been running smoothly ever since. It answers customer inquiries automatically and switches to human agents when needed. However, the handoff to human support could be smoother, and the VanChat team is already working on improvements.

What sets VanChat apart is their outstanding customer support. They’re prompt, patient, and genuinely care about helping users, which makes all the difference.

If you need real multilingual support for your store, VanChat is the way to go.

P.S. Huge thanks to the VanChat team for their amazing support!

jojopets
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
VanChat yanıt 25 Eylül 2024

Thank you so much for your thoughtful review! We're thrilled to hear that VanChat has made a significant difference in helping you connect with your global customers through true multilingual support. Your kind words about our easy setup and customer service are greatly appreciated—we strive to provide the best experience possible. We also appreciate your feedback on the handoff to human support, and rest assured, we are working to enhance this transition for a smoother experience.

Thank you again!

19 Ekim 2024

I really love the vanchat app for shopify. It learns and knows my store inside and out. I feel like the answers to client questions are spot on. Its great for educating customers and giving them solid recommendations. I just cant wait to see how they grow. The only thing I wish it had was either its own live chat helpdesk to handoff to my employees or if it would integrate into something like Tawk.to, intercom or some kind of live chat helpdesk. I am confident they will add something like this in the future.

Mighty Generators
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
1 Aralık 2024

We recently started using Vanchat, and so far, it has been a great success. The feature I appreciate the most is its smart ability to learn from the documents we upload and quickly update the chatbot.
The app is also very user-friendly, and their support team has been excellent.

Tomo Sleep
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:17 gün
16 Ekim 2024

Since implementing Vanchat, we've seen a real impact on our operations. One of the most valuable features is that VanChat connects directly to our business metrics. When a chatbot interaction leads to a sale, it tracks the conversation and provides detailed insights into the customer journey, allowing us to follow up on the order. This is something most businesses are highly concerned about, as it helps us understand customer behavior and refine our sales strategies. Additionally, despite being on the lowest-priced plan, VanChat's support team has been incredibly responsive, never overlooking our needs. This level of care and commitment is something many other chatbot providers fail to offer. It really feels like VanChat is more than just a tech provider—they are a company with a mission to support business growth.

Pet Pals
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:23 gün
7 Ekim 2024

We’ve been using VanChat, the text-based chatbot for Shopify, and it has completely transformed our customer experience. Not only do we love it, but our customers are engaging with it more than they did when we answered ourselves.

ARedStore
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
27 Ekim 2024

I was initially skeptical about another 'revolutionary' tool, but VanChat has made me a true believer. The AI's ability to learn and adapt to our specific store's needs has made it an irreplaceable asset. Plus, the support team's responsiveness and expertise have made every step of the process smoother.

StrideRite Shop
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:24 gün
15 Ekim 2024

After trying out several several different chatbot solutions, we ultimately choose VanChat. VanChat stood out not only for its affordability but also for its extensive features and flexible service options. The chatbot supports multiple languages, learns our business quickly, and allows seamless switching between human agents and the AI chatbot, which has significantly enhanced the efficiency of our customer service.

Tech Nest
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:24 gün
12 Ekim 2024

We recently integrated the VanChat bot into our website, and it has been a total game changer for our business. Its ability to make accurate, personalized recommendations is impressive and feels incredibly real and natural. We had experimented with other bots before, but they were still far from the performance of VanChat. When necessary, the handoff to our support team is smooth and seamless. VanChat has paid for itself and more—I highly recommend it to anyone looking to enhance their customer service and local sales rep experience!

Beautiful Aesthetics
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:13 gün