Swatch King: Variants Options
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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Cant use the App,
if I want to change something it needs about 8 hours to display it on my website and support doesn't answer me...
Hey Silas,
Thanks a ton for your valuable feedback.
The browser cache issue has now been rooted out as it was creating a lot of trouble for merchants. We rethought about how to handle it, and with your feedback, we were able to resolve it. We really can't thank you enough for this.
As you've been our guiding angel, we've made the app free for you. Feel free to re-install it and write back to us so that we can apply the offer.
We are eagerly waiting to see our app installed in your store.
Cheers!
Shubham Vats
Merchant Success Manager
When i saw the reviews i really thought that this will help with the variants but instead was a really headache. There is no video (docs) for this app. hard to follow up and you can not customize more likely it takes all the info from what you have and you cant even change the images for the variants and the colors. it is like you got stuck on it. Also, my theme got messed up by the way... in the end this got more expensive. Now i have to find help to fix this problem
Hey Rosemary,
We are quite unhappy to see you go, and we'd genuinely like to apologise for the inconvenience caused.
We have tried reaching out to multiple times (d***n***s**p@@gmail.com) over the last few days but we haven't received any response. We offer support via chat and email and our executives are available from 8AM-12AM IST to answer your queries and assist you with the app setup.
That said our apps are build with utmost care so as to not mess up with theme functionality, we would request you to give us an opportunity to have a look at the issue and fix it so that you dont have to bear any additional cost.
And we take pride in our reviews as they speak for the kind service and product we deliver to our merchants.
We want you to give us another chance and I assure you that we will not let you down. I would request you to please download the app again and let us assist you with your store setup.
Eagerly waiting to see our app installed in your store.
Shreya Pillai
Customer Success Specialist
Not sure how it works on other themes but if your theme is custom made or is modified this app will completely mess up your product page and checkout system. It leaves some code behind on ALL your themes not just the one it is installed in. Lost days of sales because of this bug.
Hey Eric!
We're sorry to see you go and apologize for any inconvenience caused.
We tried to reach you multiple times over email (e***.l**e*o*a@gmail.com) in the past few days but haven't received any response. Let us assure you that we build our apps with utmost care to make sure it doesn't affect your store even when you uninstall it.
The app works seamlessly on all themes may it be Shopify, third-party, or highly customized themes. That said if something goes wrong(highly unlikely!), with a few tweaks it can be fixed in a jiffy.
We would request you to please give us another chance to serve you and have you onboard again.
Eagerly waiting to see our app installed in your store.
Shreya Pillai
Customer Success Specialist