Swatch King: Variants Options

Swatch King: Variants Options

Recenze (1 899)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
Datum úprav: 12. listopad 2020

Swatch King shaped app mixed with their other app Variant Image Automator shaped my products pages like i imagined. Both simple to set up and pleasant for customers to navigate with. Fast and efficient support team come with it.

Vvög
Kanada
Doba používání aplikace: Asi 2 měsíci
27. červenec 2023

Riyona was insanely helpful and sorted my queries. Only thing we couldn't sort - and is not an issue on her but more so the app was I wanted my variants to be able to be seen on the collection page limited at 4 and the rest seen using the arrow feature - seems to not be a feature in the app yet but Riyona found a different solution that is suitable for the time being :)

MSH Wholesale
Spojené království
Doba používání aplikace: Asi měsícem
26. srpen 2022

I chose Swatch King to replace the defunct Swatchy. Feature rich. Still decluttering old app remains. Support is working on that. 12 hour time difference can with California can result in days vs. hours.

This Old Toilet
Spojené státy
Doba používání aplikace: Asi měsícem
11. srpen 2022

Lots of features, great customer service. I've had minor glitches twice, and Riyona has helped me resolve them in under an hour! Thanks Riyona!

A Ware Studio
Indie
Doba používání aplikace: Asi měsícem
Datum úprav: 3. březen 2020

Really like the swatch options for styling selection options. Very prompt support team and features.

Mute ae
Spojené arabské emiráty
Doba používání aplikace: 7 dny
Datum úprav: 19. květen 2023

EDIT: After unsuccessfully contacting the support a couple of times, they finally came back, and helped me with my issue. The app is probably great, but I need different options, so I'm rating the customer support only.

ColoriArt
Slovinsko
Doba používání aplikace: Asi 2 hodinami
Vývojář StarApps Studio odpověděl 19. květen 2023

Hi there,

I would like to extend my deepest apologies for any inconvenience you have experienced with our app and the subsequent uninstallation process. We always aim for a seamless experience, but it seems like you've bumped into a few obstacles - and for that, I apologize.

Regarding your communication with our customer support, I am genuinely surprised and sincerely sorry to hear that you did not receive a response. It appears there may have been a misunderstanding or technical issue, as we have no record of an email from your id "i**o@co*o*ia**.e*"

However, I want to rectify this situation immediately. I invite you to reach out directly to me at shubham@starapps.studio. I am personally committed to ensuring your concerns are addressed, and your experience with our application is improved.

I look forward to hearing from you soon, and thank you again for your feedback. It is only through feedback like yours that we can continue to improve and better serve our customers.

Thanks,
Shubham Vats
Chief Growth Officer

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