Veeqo Shipping

We've been using Veeqo for about 18 months and find it an excellent inventory software. We have quite a complicated inventory and Veeqo were very helpful in helping us organise it to suit our needs. We researched many different softwares and Veeqo ticked nearly all the boxes of what we need. Their support is excellent and it helps for us that they are UK based. We have used a few different inventory softwares over the years and Veeqo has been the best, they are also working on their reporting capabilities, so we are looking forward to that. I have given them 4 stars, but once they improve their reporting, they would get 5 stars from us.

Beautiful user face, the app is great for syncing Amazon stock if you’re listing items manually.

Reporting is better than Shopify’s default reports, too.

Excellent app and equally supportive team. It does everything I need and more. I've had no issues with the software and the team are responsive whenever I have a question. I cannot fault either the product or the support. Brilliant!

Very easy to use however the search bar in the order section can be a little temperamental.
Adding stock is super easy to keep on top of

We use this to pick and pack our orders across numerous stores and it's made us a lot more efficient and has helped an awful lot. We have found there are quite a few bugs but the support team is really friendly, quick at replying and keen to help. Progress is continually being made and they are improving at a rapid rate. Best of all it's free!

UPDATE: More than a year has passed since our review, and Veeqo STILL does not support post-purchase checkout offers or 'on hold' fulfilment statuses, despite Shopify releasing this functionality in May 2021. We have requested this functionality countless times but the feedback has essentially been ignored by Veeqo. We don't understand how a "Shopify Plus Certified" app can still be lacking in compatibility with Shopify in this way.
---- Original Review ---
Veeqo does a reasonably good job in organising the picking, packing and dispatching of orders as well as integrating directly with carriers. Unfortunately however, the app does not support order editing in Shopify, or post-purchase checkout extensions, therefore limiting opportunities to add or edit items after purchase which is a shame. The availability of customer service / support is good, with live chat available 24hr and quick response, however the live chat agents have limited knowledge and getting issues recognised and escalated to the development team can be difficult.

Great product and great customer service! I love the barcode integration, i asked them to add in a feature and they were more than happy to put it in for me, for no extra cost might i add! It is currently in development but once it is released it will help my process greatly :-) A must try app!!

Good software but so expensive and ridiculous price increases every year.

I personally feel like they are pricing themselves out of the market.

If you are shipping international with DHL and have any discount on your product selling price then beware that the electronic customs invoice sent to DHL by Veeqo declares everything at 100% so at custom either you (Delivery Duty Paid) or the customer incur increased duty and VAT. We learnt the hard way for our EU and high value US shipments. Long chats with Veeqo support and 'Engineering ticket' raised, but one month on and no solution or feedback. Not a priority for Veeqo.

So far, so good. Still testing the system but it looks like it will work for us longer term and being free, its got to be worth a try! Finding the inventory control very good, but rather disappointed that there is no longer the stock take functionality we wanted! Team have been extremely responsive, especially Josh who is always there to help me when I get stuck!