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Great app, easy to use and gave us the ability to create custom shipping options for our customers Australia wide
How do we get support on weekends. I really wish we had a support number to reach a human. I cannot get my contract rates linked again after UPS upgraded their system. Advanced shipping rules is using retail rates. Can we create a rule that calculates a discount off retail rate and something notifies me by email my rates are no longer linked. This is my busiest time of the year.
Works well, gives us the granularity of postcodes that we need.
Amazing app and aftercare providing help very quickly with any issues we came across during setup and 3 years into use! Highly recommend using this app!
Excellent shipping options and support!
Slow support when there are clear bugs on their side. Cost me losing a lot of sales at a critical time. Only email support is available, they won't pick up their phone. Get this app if you want customers to never come back to your site due to high shipping.
I had some complicated shipping rates- some items free, combined shipping, etc.
the ability to use blended rates is ideal
I’m NOT an IT type.. so needed help every step of the way. Molly was incredible! Her directions were exact, and clear.
In a few sessions, I had everything in order and my shipping is working perfectly now. I recommend this app.
We had some very specific requirements that were needed for some of our international shipping scenarios. This app is great and with Molly's fantastic help, we were able to get this set up and sorted quite easily. The UI is very user friendly and the rules management is very thorough which allowed us to fine tune our pricing.
This crew is so responsive and helpful. They respond so promptly, answer all of my questions, and help point me in the right direction to make sure all of our settings are poised to make a seamless experience for our customers. Overall, it is a great app and this crew provides top-notch service.
Advanced Shipping Rules has been a great addition for us. Brian & Molly have been very helpful and prompt in the few cases where we've had questions. We certainly recommend this app.