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This app does everything we need and more. We have multiple fulfillment vendors with multiple shipping options each. Sometimes shipping options depend on product and vendor. This gives us that flexibility. The support is second to none. The updates recently done are wonderful and the program is now much more user friendly. If you tried it before, you need to try it again! The sub-zone shipping options will be a great tool for us, once I get around to doing the setup. Again, the support is fantastic if you are having any trouble at all they are right there.
Great app! Much easier to use than other shipping apps. We used it to create a rule where products get free shipping if their weight is set to 0. The app offers many other possibilities!
A great app that's both flexible and easy to use. It worked quickly and efficiently for all the products on our site with enough scope to grow as our site grows. Definite 5 stars.
Brian was very helpful in explaining how the app works and how to set it up with all my different products and suppliers.
OMG!! I LOVE BRIAN!!!
I was at that point of total frustration after searching apps and toying with code, I just couldn't seem to find the solution I needed. By the time I called Brian at Advanced Shipping I was crabby and feeling defeated. Brian was patient while getting me to clearly define my quandary.
While so far, I'm a big Shopify fan, the shipping module is so painfully weak. I have a shipping fulfillment program which plugged in easy enough, but my issue came before the completed sale. I needed very specific rules in relation to shipping charges. Brian not only devised the perfect solution completely filling my needs, he stayed on the phone with my and completely set up my shipping module until it worked exactly as needed. What he did with me in about an hour saved me countless hours of additional frustration and struggle.'
I LOVE YOU BRIAN! YOU'RE MY HERO!!.
UPDATE (15 Months of USE): The service and support keeps getting better and better. The consistent quality of service with the support team is found in fast Turn Around Times in answering questions and trouble shooting. We love this app.
UPDATE (September 8, 2019): 6 Months in, everything is still excellent and the service is better than ever. We highly recommend this APP on the Customer Service alone; however, the APPs performance is awesome as well.
Remember This: when you purchase any product you are also purchasing the service that comes with that product. The Customer Support for this app is unparalleled and exemplary. Thorough and detailed explanations are provided by phone or email and in the timely manner.
The app is also awesome and very powerful. It actually makes planning out your shipping very educational and enjoyable.
I really needed help on the most important component to launching my store, SHIPPING. When I initially left my message, I did not expect a speedy response. I was relieved and surprised with the promptness of the callback and a voice on the other end saying "I am going to walk you through the process". Not only that but he inquired of the types of items I would be selling to make sure I assigned them to the right categories, the items I ship and those I drop ship using a separate vendor. I got off the phone ready to launch and fully understood what I needed to do when adding products in the future. He even gave me a few tips on the customer's expectation when shipping and his direct contact information. Two words: Thanks Brian! I give him a FIVE! Felicia www.inspiredbyhim.com
Fantastic customer service. Brian has been very quick to get back to me each time with my queries and solved my problems. This was also the only app that I could find that allowed me to do what I needed, and for a reasonable cost. I needed to create different rules for different areas, and the rules also vary by product.
We're using this over at https://doofstore.com.au - been a god send and the only shipping app that would meet our needs :)
Awesome app and customer service! I would highly recommend this app to anyone. I was totally overwhelmed and ready to give up and within a few minutes of speaking with Brian at customer service I was up and running. And his response time was amazing as well! Thanks!