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Verifast AI is a critical omni-channel support and sales channel for us.
As a leading player in the personal hygiene space, Verifast AI has broken the shackles of engagement. Customers feel free in asking intimate questions, which they otherwise hesitate in asking. Our customers love using the AI as they get assisted throughout their purchase journey.
A majority of our sales happen offline, which the Verifast team has seamlessly integrated in their online flow, making the experience completely omni-channel. 100% Recommend.
This AI has the power to replace human sales agents!!!
The best part about working with them was that we were able to customise the bot as per our brand identity. Right from the UI, to the message tonality, to the end recommendations, all was easily customizable. The Verifast team was swift in accommodating changes.
We are trying to create an experience for the shoppers as if they are talking directly to me - the founder.
Verifast team has been super helpful with the set up which did not take more than a day for us. It has elevated the customer experience on our website and we would definitely recommend partnering with them.
"A must have for any D2C brand"
We have been working with the Verifast team for over 3 months now and have loved their prompt service. They keep on rolling out new features and are open to tweaks in the AI's conversational flow.We primarily use it for driving engagement and conversions.
As a herbal tea brand, the AI sales agent efficiently probes customers to share their health concerns or goals. The subsequent personalised recommendations and smart upsell nudges have resulted in 15% conversions from chats.
100% Recommend!