vidaXL Dropshipping , 51 değerlendirme

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15 Temmuz 2021

This app is great , The app support are also very good and will solve any issue that you have. Vidaxl products are importing with prices and pictures etc all looks great just need sales now :-) Thank you

luscioushomes
Birleşik Krallık
Uygulamayı kullanma süresi:8 ay
Woosa yanıt 15 Temmuz 2021

Hi Luscioushomes,

Thank your for this positive review, we really appreciate!

Good luck with realizing sales. If you need our help our assistance with something, you know where to find us. We're happy to help!

Best regards,
Team Woosa

14 Haziran 2021 tarihinde düzenlendi

It was a big learning curve and initially I left a negative review but I have now learned through my own mistakes how the app functions, I had some major downtime due to import errors I made but there doesn't seem to be any sort of user guide and you basically learn as you go, you will make mistakes and curse it but once you figure it all out it all seems relatively simple, now that I understand it, it is an invaluable tool for me. Further Update: The app continues to get better and the new fulfilment ability has saved a lot of extra work.

EmeraldXL
İrlanda
Uygulamayı kullanma süresi:8 ay
Woosa yanıt 4 Nisan 2021

Hi EmeraldXL,

Thanks for the edited review, this is good feedback for us!

We're going to create better manuals and tutorial videos, so that the functionality of the app is clear before you start.

Hopefully you will have lots of sales. You know where to find us if you have any further questions!

Greetings,
Team Woosa

16 Temmuz 2021 tarihinde düzenlendi

Unfortunately does not work as hoped :-( the prices are overwritten with the B2B prices despite the settings - that's a disaster with 1,000 products! The price calculation settings are not logical and also not understandable. For me as a Shopify webshop provider, NO recommendation !! In the worst case, it causes enormous losses if you do not recognize quickly enough that the net prices are suddenly in the online shop.

Dein Gartenbedarf
Almanya
Uygulamayı kullanma süresi:26 gün
Woosa yanıt 16 Temmuz 2021

Hi Dein,

Sorry to hear that you're confused by our settings.

Did you know we have a support desk, which is ready to help you on a daily basis? We will invest some more time in documentation for this app and explaining every setting in detail, based on your feedback.

Please feel free to contact us via support@woosa.com or +31 (0)320 - 33 77 77.

Best regards,
Team Woosa

23 Nisan 2021 tarihinde düzenlendi

I have spent incredible amount of time and also some money Guinea pig testing this beta app. It's a shame that we have to pay to be testing this clearly buggy and not working app as you can see from other reviews as well. The product import stops for no reason and it will create duplicate products if it is run again. Duplicate products with same SKU's also show different stock quantities so it would create a lot of problems if someone would rely on this app for selling. Also there is no documentation available.

Sisustajankoti
Finlandiya
Uygulamayı kullanma süresi:22 gün
14 Ekim 2022

Stunden von Arbeit zum Produkttexte schreiben, Preisgestaltung, Foto Bearbeitung, und etc. gingen verloren, weil die App die Daten einfach überschreibt !!!!!! DAFÜR GIBT ES KEINE ENTSCHULDIGUNG, ICH HABE TAGE DARAN GESESSEN !!!! ICH BIN EXTREM SAUER !

Cats-shop24
Almanya
Uygulamayı kullanma süresi:16 gün
Woosa yanıt 18 Ekim 2022

Dear Cats-shop24,

Even though it is a shame that all your work is lost, this has nothing to do with the functionality of our plugin.

You can configure in our settings to NOT update content like description, title and so on. Probably you have misconfigured these settings?

If you need any help with setting up our app, you can always reach out to our support desk via support@woosa.com.

Hope to hear from you soon!

Kind regards,
Team Woosa

9 Ocak 2022

De app werkt prima, ik kan me dan ook niet vinden in vele negatieve recensies. Ja de app is zeer eenvoudig opgezet, maar dat heeft dan ook zijn voordelen. Enkel 1 jammer punt, wij verzenden naar Belgie en Nederland, enkel kunnen we niet voor BE de orders automatisch synchroniseren, enkel voor Nederland. Mogelijk is daar een oplossing voor?

WinKiki.nl
Hollanda
Uygulamayı kullanma süresi:8 ay
Woosa yanıt 10 Ocak 2022

Hi WinKiki.nl,

Dank voor je mooie review, wordt gewaardeerd!

Klopt, op dit moment ondersteunen we een land per Shopify Store. Je zou deze optie kunnen toevoegen aan onze roadmap, op basis daarvan ontwikkelen we door.

Zie hier de link naar de roadmap: https://roadmap.woosa.com/b/vidaxl-shopify/.

Groetjes,
Team Woosa

21 Ekim 2022

App half way works. Support doesnt respond well to the problems you have with the app nor do they try to fix it.

Pet Video Verify Supplies
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 ay
Woosa yanıt 24 Ekim 2022

Hello,

Thank you for your review!

However, we're not familiar with your experience. Normally our support responds fast and well.

Did you submit a ticket via support@woosa.com? If you didn't please do so, we can help you with fixing any issue.

Kind regards,
Team Woosa

12 Nisan 2022

Do not use this application, it is a waste of your nerves and time. Products are deleted after they are edited, all your work is wasted. Support does not respond to emails. By sending a Ticket, they ask you to access Wordpress, even though you write in it that you have a shop on Shopify. If you write directly to support@woosa.com, they will not reply. I wrote 5 e-mails about the same subject, I hope she will kindly answer at least one ...

DuoDecor.pl
Polonya
Uygulamayı kullanma süresi:14 gün
Woosa yanıt 13 Nisan 2022

Hi DuoDecor.pl,

Sorry to hear that you are experiencing issues with our vidaXL Dropshipping app.

There are a couple of reasons why products are suddenly deleted:

- VidaXL removed it from their catalog
- The product is out of stock (depending on your app settings)
- You have deselected a category, in that case all products within that category will be deleted.

Our support is available 7 days a week. If you would like, we can even give you a phone call to sort things out?

Kind regards,
Team Woosa

23 Mayıs 2022

Prima app bij het synchroniseren van meer dan 50.000 producten komen nou eenmaal bugs voor, echter tot nu toe tevreden over de synchronisatie. Verder is het misschien handig om nog een gedetailleerde handleiding toe te voegen

homesideshop.nl
Hollanda
Uygulamayı kullanma süresi:7 ay
Woosa yanıt 24 Mayıs 2022

Hi Homesideshop,

Dank voor je mooie review!

Het is inderdaad een puzzel af en toe om 50.000 producten te importeren met de rate limits van Shopify. Gelukkig houden we van puzzelen en doen we ons best de processen elke dag verder te optimaliseren. Een review als deze helpt daarbij!

Ciao,
Team Woosify

7 Haziran 2021 tarihinde düzenlendi

Update: We have managed to fulfill orders manually, a great improvement from the app, everything seems to work now. the support service still a bit of challenge, tickets are created then will never get response. hoping they add automatic fulfillment soon then it will be awesome.

33Möbel Store
Almanya
Uygulamayı kullanma süresi:6 ay
Woosa yanıt 1 Haziran 2021

Hi 33Möbel Store,

Thank you for your positive review, we appreciate!

The automatic fulfillment is added a couple of days ago. Which means once you click the fulfill button within a vidaXL order, it will be automatically send to vidaXL for shipping.

Let us know if you have any additional questions. We're happy to help you!

Best regards,
Team Woosa