Video Background

LOVE this app. The easiest app ever.
Many thanks Codeblackbelt!!
Customer support is amazing!! So helpful.

Great app to make a website more dynamic. Their support team is quick to respond and help with any issues!

Quite impressive app works fairly seamlessly and great support very quick.

I use it on my website to show a promo video in the background of my home page. Customer service is excellent and assisted me very well. Thanks

The developers are really great to work with. You will get response to your queries in minutes. They even help you setup or find solutions if there is any issue while configuring the app with your template. Secondly, the app itself has a very user-friendly interface and easy to configure if you choose the right template. Every template out there is created differently by different designers and integration of this app with some templates might not be seamless. However, if you hit a roadblock just email the developers and they will help your out. On the down side, a recurring $6 per month seem slightly expensive. At least for someone like me from India. All in all a great and possibly the best app if you want video background in your Shopify store.

Awesome app. Awesome customer service. These guys go above and beyond all expectation. Very grateful. Thank you

App is overpriced but does the job. I would be more inclined to keep this app if it was issued at cheaper rate. 1-3.00 is reasonable.

Great app that did exactly what I needed it to. Support was also a big help. Highly recommended for anyone wanting to add videos to their store.

This is app is easy to use and more importantly the support team is exceedingly helpful, quick to respond knowledgeable. All around great app!

I have never reviewed an app before on the Shopify app store, so clearly, Incubate has truly done something amazing for me to spend my time writing this review.
--------Pros--------
-The customer service is the best I've ever seen... ever. I message. They reply. Usually within minutes. There have been many times where I get replies/solutions in under 10 minutes and I am on my way.
-There is a lot of versatility with the app. You can truly do whatever you want with it.
-It is rather easy to use!
-It does what it says it'll do and more.
--------Cons (but not really)--------
-Once or twice a month, I experience some sort of glitch with the app. Sometimes videos will disappear without reason. I can say for sure that a handful of times I thought it was the app but it was me and vise versa. On the flip side, contact them and they will have a solution in no time. I recently had all my videos stop working and contacted them. Within an hour, everything was back to normal and better than ever.
-This could very likely not be related to the app at all but my website has a rather slow speed score. I am not sure if this is because of the app, the number of videos I have (around 15-20), or something completely unrelated. This isn't too important to me but I thought I'd point it out. Overall, 5 stars. It provides a more diverse experience to showcase my products that pictures simply can't provide. I look forward to continuing the use of this app on my website!