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Customer Service is EXCEPTIONAL!! I just downloaded this thing and they helped me iron out the kinks at 7pm on a Sunday evening!! No wonder they average 5star reviews..
Eli, it was our pleasure to be able to help you out. Glad we were able to get your full review page set-up in no time and just love the way our widgets look on your site!
Be sure to check out all our other awesome features and customizations to give it your personal touch, including personalizing the HTML email requests.
So great to have you in the Crowd.
Kind regards,
Anna
Helpful Product Reviews App is so easy to use and integrates well with our store. Customer service also top notch!
Anna was super awesome and very quick to assist me in setting up the app as it needed a couple of line of codes manually inserted in the right place. She took care of it and the app looks FABULOUS and very professional. I'm so pleased! I've heard a lot of great things about this app. So far, excellent customer service!
Hi Nathalie, I'm glad that I could assist in getting the app setup quickly. We pride ourselves on our customer service and also HelpfulCrowd, so it's great to get this feedback.
If there's anything else we can do to help, please do not hesitate to reach out to us at any time.
Kind regards,
Anna
Rien à dire sur le support, ils sont à l'écoute et interviennent si besoin. Vraiment efficace ! Merci beaucoup
App's been working great so far. Was easy to install, customer service has been very responsive to my few random queries. I really like the "verified buyer" tag to add credibility. Great app!
The customer service is very good, they are very helpful and I like that you get to manage and publish your reviews vs them just automatically publishing. If I get a bad review, I’ll email the customer & try to work it out.
The single page for reviews is looking great and has better load times than competitors.
I'd prefer a review tool that doesn't require the data to be loaded from external servers, but Shopify doesn't want this built in to its system. Even with the difficulties of having the data stored off Shopify's servers, it still looks beautiful (among the best of all review tools available) and the subscription options are best for my website's uses.
I love this app, wonderful customer service, I can always get quick and easily find someone for help.
Let me start off by saying, we have tried several other review apps. This is by far the best at least with setting up and appearance (haven't received any reviews yet, we just installed). Very easy to understand and set up, and looks great (I'm super picky). Their customer service is AMAZING! They really go above and beyond. Thanks Yusuf!
Easily the best in the world of review apps. All the features you would need for an optimal experience. It also helps that they are an independent review collection platform, which helps our customers trust us and our reviews more. Customer support is more than amazing, i admire their patience with my requests. Anna was super helpful