Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 98% delle recensioni ha 5 stelle
  • Il 1% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
27 ottobre 2022

This app is extremely easy to use and a wonderful way to show the social proof of our products! The customer service is absolutely outstanding and I can't say enough amazing things about the team! Any question, any issue and they are super quick to resolve it!

Global Cupping
Stati Uniti
1 giorno di utilizzo dell’app
HelpfulCrowd ha risposto 15 marzo 2023

Hello Global Cupping,

Thank you for your fantastic review! We're thrilled to know that you find our app extremely easy to use and an effective way to showcase the social proof of your products. We take pride in delivering outstanding customer service, and it's wonderful to hear that our team has exceeded your expectations.

Your kind words and appreciation for our team's responsiveness in addressing questions and issues mean a lot to us. We're dedicated to providing a seamless experience for our users.

If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!

Thank you for choosing HelpfulCrowd, and we wish you continued success with your business.

Warm regards,
The HelpfulCrowd Team

4 marzo 2019

Ian and the team are amazing. They go above and beyond to help. I selected their app as the features available are so much more advanced than on other product review apps. I can't recommend them highly enough.

Milky Norks
Australia
1 giorno di utilizzo dell’app
HelpfulCrowd ha risposto 11 marzo 2019

Thank you for the kind words Jodi. Just so glad that we were able to help get you setup and started and being able to collect reviews in your sleep ;-)

We love supporting grassroots entrepreneurial businesses like yours...keep up the great work for all those mothers out there!

11 agosto 2021

Yusuf was fantastic! He helped me troubleshoot and solve my tech issues in minutes! Love the ease of this product and the customer service support!

Snuggy Buddy Baby
Stati Uniti
1 giorno di utilizzo dell’app
15 luglio 2020

I switched over from Shopify Reviews app, which was pretty basic. I really like the idea of including images and video with review submissions. Also, we needed a way to proactively request reviews for each order. HelpfulCrowd seemed to have just what we were looking for at a reasonable price. Integration into our site (www.baxmax.net) was pretty straight forward, except I could not figure out how to format the widgets correctly. I contacted Yusuf through the chat window and within about 10 seconds he responded and within 10 minutes he was able to log into my Shopify site and fix the formatting. Now that's customer service!!!

BaxMAX Back Supports
Stati Uniti
Circa 23 ore di utilizzo dell’app
6 luglio 2020

I installed this app yesterday so although I haven't used this long term I figured I could share some feedback on the install process. I am using the free plan right now and even though I haven't paid a dime yet, the customer service has been FANTASTIC. Yusuf reached out to me to make sure I was navigating everything ok and even offered to make sure the widget was installed correctly. He fixed the issue I had and I LOVE how the reviews are showing on my products now. If the customer service is this amazing on the unpaid plan, it must be even more fantastic on the paid versions. I wouldn't hesitate to upgrade as my business grows.

Standard Issue Equestrian
Stati Uniti
Circa 22 ore di utilizzo dell’app
18 agosto 2022

Aplicação maravilhosa, estou a adorar e tive algumas dificuldades na configuração e tive a ajuda do Yusuf que ajudou me a fazer tudo que foi preciso para deixar o meu site exatamente do jeito que eu queria, maravilhoso, atencioso e muito profissional!!! Estou a amar!!!

Galibelle
Portogallo
Circa 21 ore di utilizzo dell’app
8 aprile 2021

Yusuf from HelpfulCrowd was very helpful, extremely responsive, and super efficient with importing our reviews from another platform. This app had all of the functions/designs we were looking for to reinforce a customers trust in our site and product. Thank you again, Yusuf!

Bobbe
Stati Uniti
Circa 12 ore di utilizzo dell’app
7 dicembre 2019

Technical help was fantastic. They set up the code for me straight away. Feedback app looks great on my website. Now waiting for reviews to come in.

NeddyCare by Hot Horse
Regno Unito
Circa 11 ore di utilizzo dell’app
HelpfulCrowd ha risposto 7 dicembre 2019

Hi Diane, thank you for the lovely review. We're glad that you're pleased with how the widgets integrate with your site.

Be ready for those reviews! If there's anything else we can do to assist, like tips on maximizing your organic review collection rates, just let us know.

HelpfulTeam

4 agosto 2020

I use this app to help me gather reviews from my customers, the app seems to have lots of options. Customer support is great! Yusuf guided me and helped me to get it running in no time at all. Importing from other review apps was impressively easy and quick. Analytics page needs work, but so far so good!

Cocolene
Stati Uniti
Circa 11 ore di utilizzo dell’app
14 settembre 2020

Thank you to both Yusef, and Anna! You helped me getting the reviews on my website, www.thedopeart.com looking not the way I wanted them to! I highly recommend your customer support and application overall!

Thedopeart
Stati Uniti
Circa 10 ore di utilizzo dell’app