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I would give 100 stars if I could. Not only is this app easy to use and powerful.. and really affordable compared to others.. but the staff.. I have never had a company jump when I needed them and treat me as if they work only for me. Seriously.. When I get stumped.. I ask.. and as long as it's within normal business hours, not my owl hours, it's done at the speed of light. Just now I needed to have something done that I couldn't figure out.. I sent them the collaborator invite, they accepted it.. I refreshed the page and it was done. The customer & technical support, help, love.. whatever you call it is simply amazing. If you want reviews on your site that take things to the next level with a team that becomes a part of your team.. look no further. Seriously.. and no.. nobody told me to write this. I felt compelled. AMAZING product & service! I'm not even sure if free tacos would make it better.. well, I can't lie. Free tacos is about the only thing that would make it better. my website is- https://www.wodewoze.com and Yusuf always goes above and beyond.
I was having some difficulty with the app on my second website, reviews weren't being automatically requested and i couldn't install any reviews on my website (I'm not that techo!) but after a webchat with Yusuf, he worked his magic as usual and got me all up and running, We had a few server issues during the time but with patience from myself and Yusuf everything was dealt with, no problems. Wouldn't hesitate at all in using their webchat in the future for assistance, Excellent customer service. Thank you!
Yusuf was great with helping us address our issue through shopify. As theme's etc. were updated, our reviews ended up not being able to be seen on our products. Yusuf explained why, and once given access, he was able to update the necessary code to allow for the reviews to be seen again. Great customer service.
works a treat. also wanted to block email addresses that where from 3rd party sales channels and they done it all for me within minutes
Excellent app for review and great customer services. Highly recommend to use this app.
Had some much needed help from Yusuf this evening, very prompt reply to my enquiry and did all the work for me, thank you so much!
Excellent support system with beneficial features
The name Helpfulcrowd is true this company and their employees work for you they are amazing in looking for solutions tergether with you.
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I am super satisfied with the service that this app is offering, it has helped me increase sales and I always talked to the same customer service agent, Yusuf :) He was always really responsive, helpful and all my matters were resolved quickly and smoothly :)
Thank you very much!
Happy so far - Installed some other app before this one, but none of these actually worked in my shop. This one did and it works quite well!