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I love this application, the support is very attentive and responds quickly. They solved my problem in just a few minutes.
What I also like about this application is the question and answer feature that allows for much more sales.
I switched over from Shopify Reviews app, which was pretty basic. I really like the idea of including images and video with review submissions. Also, we needed a way to proactively request reviews for each order. HelpfulCrowd seemed to have just what we were looking for at a reasonable price. Integration into our site (www.baxmax.net) was pretty straight forward, except I could not figure out how to format the widgets correctly. I contacted Yusuf through the chat window and within about 10 seconds he responded and within 10 minutes he was able to log into my Shopify site and fix the formatting. Now that's customer service!!!
Awesome app and I got excellent and quick customer support from Yusuf. He immediately made the changes and updates I needed for my topsecretsongwriter.store site and I was pleased! Thank you so much for your support!!
I installed this app yesterday so although I haven't used this long term I figured I could share some feedback on the install process. I am using the free plan right now and even though I haven't paid a dime yet, the customer service has been FANTASTIC. Yusuf reached out to me to make sure I was navigating everything ok and even offered to make sure the widget was installed correctly. He fixed the issue I had and I LOVE how the reviews are showing on my products now. If the customer service is this amazing on the unpaid plan, it must be even more fantastic on the paid versions. I wouldn't hesitate to upgrade as my business grows.
I like the professional appearance of this app. The gold star rating is my favorite feature. I recommend this app.
Thank you Just Jabbering. We hope that you've had a chance to check out our newest features...and you'll be pleased to hear that the gold star rating is still there...with even more features.
We were glad to be able to help you with your theme installation. Welcome again to the HelpfulCrowd community!
I used this app to help get reviews on my new website. The app works great and we received our first reviews soon after. The support from Helpfulcrowd was prompt, knowledgeable and friendly. Highly recommended!
Check out how it integrates into your shop by checking out our website: www.hightailhair.com
If you've got long hair and you like to keep it tidy while riding a bike, you need to check out Hightail Hair's stores in both Oz and the US!
Thank you for the awesome review Hightail. We love your product, your shops and your feedback!!
Welcome to the HelpfulCrowd Community
From everyone at Team HelpfulCrowd ;-)
Customer Support for this app has been amazing!
Kinda confusing to install but that was taken care of quickly. I just love how youre able to use actual videos as reviews. Number one reason why I never used Loox reviews and left Alireviews. This app is hugely underestimated!
We made a request to have a feature added and it was added the following week. IAN is a Rockstar, he literally is a man of his word. Helped figure out what was missing, and why the app wasn't loading, and now its working 100%.
Thank you for the kind words 3CUTECATS ;-) Ian will be chuffed! We're glad that we were able to help out with some of the theme snags and also deliver on the new feature to hide the dates on reviews. Looking forward to releasing a ton more, growth building features over the coming months. Welcome again to the HelpfulCrowd community!
Has really increased the amount of review responses we get. Easy install and importing past reviews from other platforms such as Shopify reviews was easy.
PERFECT and excellent customer service, thank you, pleasure tu use this powerful app ! You need it !
Hey Stop Leuches, thank you so much for your feedback.
We couldn't agree more! It's not until you start using our app and all the features that you start to see what it can do for your business. And we've got your back here 24/7 if you need a hand.
Team HelpfulCrowd