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The app is not stable, unfortunately. It's great that it is free. I kept the browser and after 8-10 popups it stopped showing it with a console message I sent to live support. The live support keeps saying that it is working on their side. It doesn't help me if it is working on your side. There is a console message and it says "No orders to render". I am totally ready to update my review but your support should learn how to handle such situations.
Hi there,
We are sorry to hear about your experience with Proof Bear. Our live chat support informed you that the issue will be investigated but you uninstalled the app before we can proceed.
We sent you an email asking for you to reinstall the app so we can continue with the investigation but you did not reply to the email.
Please let us know if you need any help - our team is at your service.
Awesome real-time social proof. Nice colorful templates to choose from. Realy love that I can show customers what is actually selling in my store.
This app seems to work great, as good or better than paid apps, for the pop up. Seems like it has offered free offers that are good too. It is customizable and is great
This is a really great app and free. I have tried many apps with a pop up feature like proof Bear -Sales Pop, but this app is really easy to set up and customize which is really important when you a do it all like myself.
yeah it's a good app
I use this app on my website I like it. I'm happy with the result I'm getting from this app. Happy .
Seem very good app easy to use and free, easy to setup, user friendly and using for a long time no issue's
Thank you for the review and glad you found the app user-friendly and easy to setup.
I love the way this looks & how simple it is to use, but it's not compatible with draft orders which was not promoted.
I changed the text to "Someone from {{city}} ordered" & "Someone from {{country}} ordered" & the formatting worked great for everything...
but drafts.
With drafts it continued to show publicly "{{customer.first_name}} purchased
I talked to support and their recommendations were to:
1 - Delete the orders from Admin
2 - They would tell their team but no timeframe
3 - Use a different app.
Support was friendly, but for anyone who uses draft orders & doesn't want customer's names showing I would avoid.
Thank you for informing us about the drafts orders, unfortunately we have no ability to show it differently, it will show the real information from your store admin - Shopify blocking all fake information.
The only way to not show it at the moment as we mentioned would be to delete the orders from the admin store side.
Please let us know if you need any help from our team - we are at your service
Working Great On Our Website, Very Nice App Looks Great And Professional
https://my-premium-manual-source.com/
Thank you so much for your 5-star rating! We are so happy to hear that our app looks great and professional, and that it is working great on your website. We really appreciate you taking the time to leave us this review!
Absolutely a perfect application . Very easy to install and to change if wanted. And best of all it's free!!