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Amazing product. Allows us to better tell our story and convert to direct sales. The support team has been amazing with helping us resolve any issues we have had with the platform! Would recommend 100%!!!
The app is easy to use although there is A LOT to customize if you want - which can make you feel a bit overwhelmed. However there are good video tutorials available which helped me to get started and I have received help from the chat super fast. Big thanks to Isabella for jumping on an ad hoc call to help me out. Looking forward to starting to use Videowise in full speed!
Incredible app and was greatly helped by the customers service. Was helped by Eugen, you're lucky to have him as a custmer service worker! :)
Couldn't recommend Videowise anymore! Videowise has helped PAWD DRINKS improve CX and conversion. The support team are also incredibly helpful and responsive and deserve a special mention! Thank you Videowise!
I had an amazing experience with Videowise, had some initialy set-up issues, contacted support in the app, got an answer within 20 seconds and Leonardo hopped on a call with me to explain everything from A-Z!
Videowise is a great tool to efficiently display video on-site, and their in-house team makes it super easy to install. Ask for Katarina when you install the app, shes the best for helping implement strategies and design your widgets!
The customer support is incredible and the app runs wonderfully!
This app has been a great addition to increase engagement and make our site more interactive for users. Their support team are one of the best I have ever dealt with. They offer loads of support through onboarding, with plenty of ideas on how to maximise usage, and are super fast to reply to any of our questions whilst using the app. Amazing team, thanks Videowise!
Had a question at set-up & Anastasia was amazing! She responded so quickly & jumped on a call with me to answer my question quickly - great service for a busy eCommerce manager!
Katarina M has been really helpful in getting the app up and running, providing great support across the Slack channel, and being responsive to requests and queries. Thanks Katarina!