Vitals: Reviews, Bundles (40+)
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That who starting new store I don't recommend this app. price is too high for new stores . get other free apps that has same features
Hello there!
Thank you for your feedback. One of the primary benefits of our Vitals app is that all 40+ of our apps work seamlessly without any conflicts, compared to multiple free apps.
We also sent an email your way explaining this in detail, in addition to different recommendations from our team about our app.
broken! app not working properly, it cannot be removed from the footer, so that adding it anywhere as a section is not possible (because it cannot be removed)
schlechter Support, kein Live Chat!
Thank you for your feedback.
We use modern technologies to provide the most efficient support. During peak times, live chat may automatically become unavailable so our support team can focus on current conversations. You can still reach out via email, as we normally respond within 30 minutes.
the support is useless. anything happens, they just ask me to uninstall another app. even a free app can help me when rewrite the code and they just me to basically uninstall all other apps.... and their function is very limited. seems like you have a lot of app, but none get the job done. this is the 1st time i give a bad review....
Hi there!
Thank you for your feedback. Our app has a variety of functions that can be utilized depending on a store's needs. Keep in mind that conflicts with other Shopify apps might happen, as each app has its own way of doing things. We sent you a detailed email to clarify this immensely.
die app funtioniert leider nicht bei mir, ich kann in mein. theme nichts nutzen.
wenn ich deinstalliere und wieder installiere habe ich keine 20 tage kostenlose nutzung mehr
Why you charging my account?
I did only the free trial+ I have email from your support that you not gonna charge me and now i see that you want me to pay 30$ - I didnt used your App even not in the free Trial.
Please fix it - you charge me for nothing.
waiting for update
thank you
Hello there!
We'd like to set the correct expectations that Shopify handles billing and the charging process. But we're always open to looking into and addressing valid refund requests.
We've also reached out to you via email regarding this one, together with the next steps.
Les bundles ne prennent pas en compte les personnalisations, je suis décue. C'était supposé etre une app tout en 1
Too expansive!
there is no amazon review
Hello there!
Due to content protection guidelines and their conditions of use, our app does not support importing reviews from this service. We also sent you an email containing the full details about this condition and recommended alternative procedures.
Hier ist eine verbesserte und professionellere Formulierung Ihrer Aussage:
Ich habe die App bereits vor einiger Zeit deinstalliert, und dennoch versucht sie weiterhin, Zahlungen und zusätzliche Abrechnungszyklen zu fordern.
Hi there!
Although we don't have direct control over the billing process, which is managed entirely by Shopify, we're always open to looking into and addressing valid refund requests.
We've also reached out to you via email regarding your concerns and the necessary follow-up actions.