Vitals: Reviews, Bundles, AI

Everything is good except that they do not answer and leave you with the automated response which does not solve any problem. I do not think that artificial intelligence is effective in solving complex problems at the present time, so please add support workers to support such applications, as ten or 15 cannot answer applications that have many customers.

To solve a problem in this application you have to message them within the application and send your request to the mail and wait for the time for them to respond to the mail at a time when they can respond to you within the website and this is very frustrating if you are in an urgent matter.

Excellent App with Outstanding Customer Support!

Fantastic App – I Only Stopped Because My New Theme Includes Everything I Need

I used Vitals for about a year and was extremely happy with both the app and the customer service. The app is packed with valuable features that helped improve my store’s performance, and the AI-driven tools were a big plus.

The customer support was outstanding — always quick, helpful, and solution-oriented. Every issue or question I had was handled with professionalism and care.

The only reason I’ve stopped using Vitals is because I recently purchased a new Shopify theme that includes most of the features I need built-in. Otherwise, I would still be using it without hesitation.

Highly recommended for any store looking to enhance functionality and user experience!

Vitals is a phenomenal application that allows you to do so much with the store. It literally has everything you need to build out a store that will maximize your sales! I got a lot of support from John Seth S. and he was amazing and super fast support. Helped me fix my problems within minutes. Brilliant customer service. I highly highly recommend using Vitals for any type of store as it is highly customizable. If you considering it, at least try it out for a month, you won't regret it!

Absolutely love the app! It's incredibly easy to use, packed with useful features, and the support team is outstanding — always fast, friendly, and helpful. Vitals has made a real difference for our store, and I can't recommend it enough. Keep up the great work!
Thank you, John Paul – I look forward to working with you again in the future!

Literally cannot beat Vitals in anyway, 24/7 support. Even though sometimes it's email only it might as well be a live chat as they reply (with the fixed solution) within 10 minutes.

Any problem with your website, they will fix it themselves and let you focus on what matters more.

If you don't use vitals yet, be ready to save a hell of a lot of time and money...