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Fast response from team but unfortunately the app has so much conflict with my other apps making my original discount code not able to use..
Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.
While the set up is not very user/beginner friendly, the support team was helpful with the installation process. Once installed, had to make some adjustments to the desired discount offer because it is not very intuitive in the settings (i.e. how to differentiate between USD (price discount) & USD (fixed price) when there is no explanation about the difference between the two or how to set it up). So it meant having to go back and forth with making adjustments and double-checking that the discount offer reflected in the front-end of the store was accurate. Other than that, the app is doing its job.
Hello,
Thank you for a great review. We really appreciate it. And we apologize to hear that you had trouble setting the app offers. The Price discount will offer an amount or percentage Off on each product while the Fixed-price will allow getting each product for a certain amount or percentage.
If still, you have any trouble setting up the offer correctly we would love to assist you on it to get it fixed. Please do write to us.
Thank you!
Your app is being buggy at the moment. It says: "NEXT STEPS?
You just need to click on Update, and app will automatically implement the new codes and take the backup of your old files. It's a 1-click process."
But... there's no way for me to Update.
Hi There,
Some customers were experiencing a delay but this has been resolved. Please let us know if you have any further help.
Thank you.
WOO HOO! I downloaded the app and 2 minutes later I have my offer up on www.askewart.com. SUPER EASY. I love it! Perfect! I did need some help, but my gosh - the customer service is the best!
The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)
I installed the app, followed all the installation instructions and prices got all messed up on the cart page. Customer support was useless and slow, I had to uninstall the app.
Hi there,
Sorry that you are facing the issue. It looks like there was a step missed during the installation process or your theme requires additional tweaks. We are happy to help and try to resolve all tickets within 48 hours. Ping us if you need more help.
Thank you,
Garbage. Half the features don't work. Support is non-existent. Anybody giving high reviews on customer service got scammed into paying $49 for a "premium" install. In other words you have to pay for customer service.
If they did a better job they could crush it, there is a gap for this as a freemium option in the app store. Off to use Discounted Pricing by Booster Apps like everyone else serious about making money.
Deleted.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Just installed the app and created my first discount option. It was really simple to use. Giving it 5 for simplicity.
Thank you. We're happy you liked our app.
Excellent App with Excellent FAQ and Help. Basic Free works well. Next will upgrade. Recommend this incredible app.
We're so glad to hear that our Volume Discount app is the right solution for your store! And we're glad you like the features in our free version.
We love hearing that you went liked our FAQ and Help Guides. We have something exciting coming up in this aspect! Stay tuned!
Thank you so much for taking the time to leave us this review and share your experiences.
I used this app to help me with the tiered discount. It was easy to set up, add the products and choose the discount. Thanks.
Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.
Does not work. Asked for help from support. Support didn't help. Do not recommend. Support asked for permission to access my store to attempt to fix and ended up turning off my coupon I had set up in my discounts section and had advertised during Black Friday Cyber Monday. Cost me a lot of money on ad spend just to get a lot of abandoned carts because people were not getting the discount that was promised in my Facebook ads.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.