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I've been using this app for months, and continue to love their fast and super helpful customer service. I like to have things customized and am very particular about how things look. They really cater to my needs and set up things like color, font, spacing, and wording. Will continue using this app for forever and on every store.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Awesome technical support. I'm still using the free version but they treated me like a paid subscriber! :)
there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your increase in customers while using Volume Discounts app!
great app - used it for years! dead easy to use and manage and great support from them, recent upgrades changed by them - so fab
Hey,
Thank you so much for trusting us and leaving your valuable feedback.
We are happy to hear that everything went smoothly for you!
Regards,
Great support! I had a conflict with my volume discounts not updating when customers updated qty in the cart. The dev team helped me fix it within 24 hours. Thank you, and great app!
Awesome to hear that you got the help you needed from our amazing Experience team to fix your issue within 24 hours! We're thrilled that you're enjoying our app, and we're always here to assist you if you need further support. Thanks for choosing us!
Effective and quick customer service.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
So far so good using Volume & Tiered Discounts, as well as their Infinite Product Options add-on.
Support via email was amazing. For some fine-tuning to make sure both addons worked well together, I gave them access to my site and they were able to quickly edit & optimize the code.
The app looks great on your store! Thanks so much for the review. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
great support and responsive team. hiccups initially, but they sorted it very soon. highly recommend the app.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Very good & easy to use app & the support team are fantastic to deal with, very responsive & answer all questions. A+
We are really glad you're enjoying the app and finding it user-friendly! Our support team is always here to assist.
Thank you for the positive feedback!
Best,
Great App, great support! I would suggested for everyone. Fast response and every problem occurred support team is available to assist you.
Hey there :-)
We are glad to help you out and happy to hear you have liked the App and support services.
Please do not hesitate to write us back if needed any further assistance.
Best Regards,
I just use this app to help me to automatically do the tiered discount for my web store. During the installation of this app, I needed some format adjustments that impact to my Shopify theme. I submitted the ticket to the team which they are very helpful, responsive, and professional. The problem could be quickly clarified and solved. It perfectly works now.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!