Recenze (1 268)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 83 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 9 % hodnocení s 1 hvězdami
Datum úprav: 29. červenec 2024

Completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update. Yesterday I discovered that my other app, called Bulk Product Options, was not working correctly and my customers were being undercharged for my products, causing me to lose money.

The response I got when I asked for help, was that the new upgrade was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly.

I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options.

I do not recommend this company or any of their apps.

Get Dirty Pet Gear
Kanada
Doba používání aplikace: Téměř 3 roky
Vývojář HulkApps.com odpověděl 1. listopad 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

Have a great day ahead!

20. duben 2020

We have reached out quite a few times to their support and each time it has been sub par. Many have not even addressed this issue. We consistently have orders that no discount is applied and we physically have to reach out to the buyer and issue a refund. This is time wasted on a task that should be easily incorporated. Also, having to reach out to the customer just isn't a professional way to handle our business!

Gorilla Easy Connect®
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář HulkApps.com odpověděl 11. listopad 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

25. červenec 2019

This is the worst app and unreliable!!!
Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!

TARA GRINNA SWIMWEAR
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář HulkApps.com odpověděl 11. listopad 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

11. leden 2022

Bad support, bad application, terrible service. Don't waste your money. We tried to use it for several months and the support does not support

Promoplus
Mexiko
Doba používání aplikace: Asi rokem
Vývojář HulkApps.com odpověděl 20. leden 2022

Hi there!
Thank you for taking the time to write us your valuable feedback.
We value our customers' opinions and we strive to do better and improve our services.
We are genuinely sorry that you have been unhappy with our service.
HulkApps appreciates your feedback as it enables us continually improve the level of help we provide to our customers.
We hope that you will give us another chance.

22. březen 2020

It worked on the product page, but once added to cart it started messing up prices of other unrelated items. Discounted literally everything else in the cart that it wasn't even linked to, even making some items free!? Unusable.

Persephone's Boutique
Spojené království
Doba používání aplikace: Více než rokem
Vývojář HulkApps.com odpověděl 11. listopad 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

6. srpen 2019

I would give it zero if i could. It doesn't work. Support is non existent ......................................................

Pup Swagger
Austrálie
Doba používání aplikace: Více než rokem
Vývojář HulkApps.com odpověděl 11. listopad 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

28. prosinec 2019

I tried to use this app to apply a discount to my products. It did absolutely nothing as nothing changed when I checked my website.

Violet Pumpkin
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář HulkApps.com odpověděl 11. listopad 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

15. červenec 2019

Most useless app since they made it Pro Paid version! Wont show products anymore. Its a shame, it use to be a good app.

Art Store
Pákistán
Doba používání aplikace: Asi rokem
Vývojář HulkApps.com odpověděl 11. listopad 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Datum úprav: 19. listopad 2021

DO NOT USE THIS APP. THE APP SUDDENLY STARTED CALCULATING ALL THE DISCOUNTS WRONG AND WE GOT SOME CUSTOMERS BUYING WITH 90% AND 100$ DISCOUNT. i CONTACTED THE CHAT, THEY WERE ONLINE, THEY READ MY COMMENTS AND THEY DIDN'T REPLY.

8000Kicks
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář HulkApps.com odpověděl 12. listopad 2021

Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunctionality. We hope our paths will cross again in the future since we are at your disposal for any queries you may have.

26. prosinec 2018

The app is completely misleading. I set up a promotion so my customers will save 10% for 1 item, 20% for 2 items, 30% for 3+ items...as the app suggests they can do. I paid for advertising and posted the offer on all my sales channels and social media. Only to get a heap of complaints that it only works if they purchase multiples of the same item. Who wants more than 1 of the same thing?!
When I contacted support, they took hours to get back to me and fobbed off my issue saying "sorry we don't support this function". I've had to refund customers the difference, take down all my advertising and re-advertise at my own cost, as well as losing customers trust. Their marketing is completely misleading and the support is non existent.

Molly Barker
Austrálie
Doba používání aplikace: 12 měsíci
Vývojář HulkApps.com odpověděl 7. březen 2019

Hi there,

We are sorry that you misunderstood what our app does. It let's you create volume discounts as described. I hope you'll give it another try.

Thank you.

A