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I used this app to create a storewide discount that excluded certain products. When I was setting this feature, I was having a hard time selecting *almost* all the products in my store because the menu wasn't loading properly. I emailed support and they got back to me within 24 hours, after emailing back and forth and taking screen shots to show them the issue I was having, they identified a bug on Shopify's end and gave me a solution to fix it, and it worked! Now I was able to select all the items necessary and exclude the items I wanted to. Thank you HulkApps for your speedy customer service and dedication to helping me work it out.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
It worked great for volume discounts that I wanted to provide. I changed my theme and broke it. HulkApps fixed it, and it's working again! Thanks!
Thank you for the 5-stars. Every time a change of theme takes place, the unique code of our app need to be updated as well.
We want to make your experience completely hassle-free and we will do whatever it takes to make it possible for you.
Happy Selling :)
Perfect support, they are very available to help us. The apps are very goods ! I recommand them apps !
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your continued success!
Able to help me to solve the issue with discount price :) excellent service and quick response. Like it
Dear JolleeFit,
Thank you very much for an inspiring review! It means a lot to all our team :).
If you have more questions about the Volume & Tiered Discounts app - we'll be always ready to help.
Have a great day!
I have been working with the application for a short time, but it looks excellent, I am testing it a lot and so far it has not given me any problems, very very good, thanks
Thank you for leaving us a 5-star rating! Please give us your feedback about the overall experience and if there are any new features that you need to make our app even more powerful. Thanks again for choosing us!
We used a different tiered pricing app before Hulk which messed up our cart code (more than once!)
Have been using Hulk for a couple of months now without any glitches. It does not create additional SKUs so orders link up to our Books seamlessly
Thanks HulkCode
This app is not syncing products for more than a month, i contacted them, they told me to give them staff access, i did but nothing happened and they stopped replying as if i haven't contacted them!
Hi there,
We are sorry to hear about this. We do see that we responded to your ticket but never received an answer.
Can you please follow up at your earliest convenience and we can discuss further?
Once we resolve the issue, we hope you'll update or delete your review to be more accurate.
We answer most tickets within 4 hours and get 100s of requests daily.
Thank you.
I had an issue to get the app installed properly and I contacted their support team which has provided a solution almost right away. Awesome help! Highly recommend this app.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our Shopify experts were able to help you out with getting Volume Discounts app installed and stylized properly for you.
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other concerns about any of our apps.
Have a great day ahead!
Excellent support, great app. Please remember to check your Junk Folder if in contact with the support team. I spent a while waiting and in the end all the replies were there waiting for me. Thanks for all the support from the team! Have a great day.
Good communication with the developer. No major bugs or errors. It was an issue causing the total cart price displaying wrong. The issue was solved fast. Great apps, I recommend!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!