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Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar
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Enjoyed adding this app to our website. we are currently testing this app for our longterm use. Good thing is their customer support is trying their best to help out. UI presentation and menus needs updating though, makes me feel insecure if i did the right thing.
Thank you for you review. We work hard to meet expectations like yours, and we’re happy you noticed. We've been working on improving the UI and will roll out the update soon. Watch out for an update from us.
great app. enthusiastic supportThe support team members are very helpful. I really like there quick and effective response regarding any queries. They have made many changes as per our requirement for our store which is too helpful for us. I recommend the app !.................................................................
Hey :-)
Thank you for your kind words and support! We're thrilled to hear that you had a great experience with our app and that our support team was able to assist you effectively. We really appreciate your recommendation and look forward to serving you and your store in the future.
Best regards,
Application that leaves much to be desired, I had a problem with it and practically after a week I have not been given a motion. Customer service could honestly improve.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Great customer service. Their customer service team and the development team really took care of my request and came with a solution.
Hi there :-)
Thank you so much for the review. We are glad to help you out.
Should you have any queries or concerns please feel to write us back.
Best regards,
This app is exactly what I needed for my store. I can easily create a tiered discount for my customers!
We hope you enjoy using our app as much as we did while building it. Happy to assist you if you face any issues.
Debo decir que hasta el momento ha sido buena mi experiencia con esta aplicación, cumple su objetivo. Sin embargo como critica constructiva seria mejorar la instalación de la aplicación en la plantilla que se este utilizando en shopify, tuve que ingresar al código de la plantillas con bastante cuidado al final tras realizar las pruebas funciono perfectamente. Pero quiero hacer ese alcance que es un poco difícil y no tan amigable la instalación me ayudo mucho el pequeño manual que tienen.
Saludos
The developers were very skilled and used their expertise to help troubleshoot an issue we were experiencing.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Great support team, very fast replies! I did not keep the app, since it did not fit my purpose, but nevertheless if what the app is doing is what you need, then go for it, customer service works during weekends too, big thanks to Sanjay!
Thanks so much for your kind words, and we hope to see you again soon!
Great customer support, helped right away and solved all problems quickly. Good app that covers the needs we have and the pricing is good.
Thank you for your positive feedback. We're glad that our customer support and app met your needs and expectations.
Feel free to write us back if needed any further assistance.
Regards,
I wrote to, it is almost 10 days back but no reply from your side. Are you not customer focused?
Sad to see this.
Hi there,
Last reply we sent was 5 days ago - https://nimb.ws/2yozKc Here's your entire ticket.
We haven't heard from you and would love for you to follow up on our request.
You can follow up via email or via your ticket - https://support.hulkthemes.com/helpdesk/tickets/17731
After, please update your review to be more accurate. We would very much appreciate it.
Also, please note that we have 4 full-time support associates helping 100s of customers daily. We follow up on every message and we try to manage every single customer request for free. So we would appreciate some love here :)
Thank you.