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Its described as an upsale branch for this company. Wouldn't care if it only worked and displayed properly. Its a very badly coded app. I was trying to get an app that offered additional discounts on top of the volume discount and this app does that but you can't apply the discount to a specific product.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
UNFORTENTLY THE APP OK NOT SO GOOD. NOT HAPPY WITH THE INSTRUCTION AND THE HELP CONTACT. SORRY NOT FRINDLY
Hi there Dana,
Sorry about the issue you are facing. We checked the installation and unfortunately you did not complete the installation process correctly. It's ok and that's why we offer Support help.
I did see that Heena our team member followed up within 2 hours from your request and we did not hear back from you.
https://d.pr/Lm7hXC
It would be great if you can update the review appropriately and also give us a chance to help you get this setup properly.
Take care.
VolumeBoost is a great addition to bring your store to life and offer your customers valuable deals. The app is easy to integrate. Great customer support as well!
Hey there :-)
We are truly grateful for your kind sentiments and delighted to have lived up to them.
Please get in touch with us whenever you need anything else:)
Cheers!
The app leaves a residual in the theme code which causes the facebook pixel to double count. Even on removing the app from shopify.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
great app, awesome customer service!
provides functions other apps of this sort simply cant.
very happy!
Hi there :-)
Thank you so much for a wonderful review of our App and support services.
Please feel to write us back if needed any further assistance.
Regards,
SO IT WORKS BUT THE PROBLEM IS THE APP AFFECTED MY FACEBOOK PIXEL SO THE WHOLE TIME I WAS GETTING SALES IT SHOWS THAT THE MINUTE I DOWNLOADED THIS APP THE DATA STOPPED NOW THAT SUCKS SERIOUSLY!!!
Hey there,
Our app shouldn't have impacted the facebook pixel. There could be some conflicting code but we are happy to jump into your store and fix any issues. If you still need our help, please reach out.
Thank you.
A
My question was answered very quickly for the initial setup. Now I'm curious to see what the impact is on the page.
Hey :-)
We are truly overjoyed with your honest review of our app and support services.
Thank you so much for the such lovely feedback.
Regards,
Excellent job! They are very quick to respond
They have an excellent technical support service, 100% is recommended
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Does not work with Narrative theme due to limitations with Ajax cart, so Cart Drawer does not show discounts for customers. The Cart Drawer makes the purchase experience more enjoyable and faster for our customers so unfortunately we were unable to utilize this app and have to stick with offering bulk discounts via coupon codes.
Hi there,
Very sorry to hear your review. Our app works with every theme. There are cases like with Narrative that require some customization work. Our team is available for free to help get this resolved.
We hope you'll reconsider, give us a chance to prove our app's quality and join the 1000s of happy customers that have nothing but good things to say. We are continually trying to improve the app and what it can do and your feedback is always welcome.
Hope you'll revise or delete the review after following up on the above requests.
Thank you.
This is a great app. Easy to use. Really help to improve our shop conversion rate. Highly recommended.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if we can help with anything ever!