Miktar İndirimi , 1.210 değerlendirme
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they stayed with me until my problem was corrected and went above and beyond!
Hi there :-)
We are truly happy to hear that our team was able to exceed your expectations and resolve your issue.
We're here to provide top-notch support whenever you need it!
Regards,
The only app that had what I actually need. Free plan is very efficient, and the customer support was fantastic and prompt.
We're thrilled to hear that our app met your needs perfectly! It's fantastic to know that you found our free plan efficient and that you received fantastic and prompt customer support.
If you ever need further assistance or have any questions, don't hesitate to reach out.
Best Regards,
Kenan was available by chat within Shopify within a minute or two. Stayed with me for about 30 minutes to take care of my problem. Super helpful and knowledgeable. Thank you Kenan!
That's fantastic to hear! It's always reassuring when you receive prompt and attentive support, especially when dealing with technical issues. It sounds like Kenan went above and beyond to assist you. We're glad your problem was resolved with such efficiency and expertise.
Please feel free to reach us if needed any further assistance.
Best regards,
I've dealt with both Danin and Danko. Both have been extremely patient and helpful while getting the app set up and running exactly how I wanted it on my website! Thanks so much!
It's wonderful to hear that Danin and Danko provided such excellent support! We're thrilled that they were able to assist you in getting the app set up just the way you wanted it on your website.
If you have any further questions or need assistance, feel free to reach out.
Thanks for your feedback!
There is a big bug in the function. Sometimes the discount can be displayed during the settlement process, and sometimes it cannot be displayed. This is because only a few of my website orders have used this discount, and more eligible orders cannot use the discount. It's been a week and the problem is still not resolved. Then the fee was charged. I am very dissatisfied. Can you refund the fees for these days?
Hi there :-)
We apologize for the inconvenience caused by the bug in the discount function. Our team has reached out instantly and fixed your issue. As for the fee incurred during this period, no charges were generated, so there will be no charge applied to your account.
Thank you for bringing this to our attention.
Should you have anything please feel free to write us back.
Regards,
A lot of issue with this app. During setup the team told us that the app worked perfectly with all the app we have on our store. We launched a promotion with the app and : 1. It doesn't work with Bundles.app / 2. it doesn't work with Weglot / 3. It doesn't work with multilingual websites. And when we asked for help they said that it's not on their side. Awful experience.
We're truly sorry for the inconvenience you've experienced with our app. We apologize for any miscommunication regarding compatibility and for any frustrations caused. We'll do our best to address these issues promptly and ensure a smoother experience moving forward.
Thank you!
Great Support if you have any questions.
Thank you! We're always here to help. Just let us know if you have any questions or need assistance with anything.
Best regards,
Very nice people seemingly doing their best. I needed the app integrated into my theme- asked to pay, but they just really could not figure it out. Different widths, their buttons had rounded corners, and mine were square, mismatched text styles. It stuck out like a sore thumb. I just didn't have time to troubleshoot it myself and they could not really see the problem, kept declaring it done, then wanted a phone call to chat about it. Half a workday lost to it already, I ended up uninstalling the app.
Again- very nice people, and the functionality seems solid. Most people will probably have no issue at all. If you have the time to spend dialing in the style for a clean match to your theme it's probably a great solution. But, as nice as they are, they may have trouble if you want to hire them to integrate it into your theme.
Edit- Review changed from 3 to 1 star. I did my very best to be kind and give the developer the benefit of the doubt. They contacted me about this review and blamed me for not repeating to them the clear instructions I gave about integrating the design.
My theme has square button corners, their's have rounded, how many ways can I say they need to match when they keep sending it back unfinished, closing the ticket and declaring it finished?
I've never had a situation like this with an app developer before, hopefully you will have better luck with them than I did.
We appreciate your feedback and apologize for the challenges you faced during the integration process. It's disheartening to hear about your experience, and we sincerely regret any inconvenience caused. We value your input and will use it to improve our services. If there's anything specific you'd like to share or discuss further, please feel free to reach out. We understand your time is valuable, and we are committed to enhancing our processes to better meet our users' expectations. Thank you for your understanding.
Great service and exactly what we needed for our volume discount!
We're thrilled to hear that you found the service helpful and that it met your needs for volume discounts! If you have any more questions or require further assistance in the future, don't hesitate to reach out. We're here to support you every step of the way.
Best regards,
what more can I say - installed, huge professional help from Kerim getting the app up and running and it all took less than 45mins. I would say that anyone looking for a bulk sale app this is the one you need.
Totally professional all round
Your feedback is greatly appreciated! We're delighted to hear that Kerim provided you with such professional assistance in installing and setting up our app efficiently. It's our goal to ensure a smooth experience for our users, and we're thrilled that you found our app to be the solution you needed.
Please feel free to contact us anytime if you have any more questions or need assistance in the future. We're always available and ready to assist you!