Değerlendirmeler (6)
Hassaslaştır
-
Puana göre
worse customer support i ever met on Shopify. and i am with shopify 7 years already. expensive, not working, super slow and non helping support!
Dear Ben's Gallery,
We’re surprised and disappointed to read your review, as our team worked diligently to support you and had your installation ready to push live in record time and during a very busy time of the year.
Below is a quick summary of the timeline to share and to be fair on how quick your installation was:
• December 20, 2024: $99 Installation and setup service purchased.
• December 27, 2024: Collaboration access received, and installation began promptly.
• January 1–7, 2025: Daily communication with progress updates provided.
• January 3, 2025: Setup completed, and product previews sent for review.
• January 4, 2025: Positive feedback received from you on the previews.
• January 6, 2025: Approval to process images in bulk given.
• January 7, 2025: Final processing completed, ready to push live on your approvals.
We’re always happy to pick up where we left off and continue working with you if you'd like to reconsider, but we do kindly ask for fair expectations and accurate feedback, as your review does not reflect the service and support our team has provided.
Please feel free to reach out to our support team if you’d like assistance moving forward.
All the very best,
Jessy
Absolutely fantastic app and support and was exactly what I've been looking for, for my wall art website. Giving people confidence when purchasing art online is key for conversions when they part with their money. Overall, installations and onboarding was a great experience. There was one bug that occurred but even then, they responded and had it fixed within the hour.
Great app, would recommend.
Excellent overall experience.
Seamless support and integration.
The support team made it highly efficient.
The software itself has excellent and intuitive UI for our customers, with surprising precision.
All this at great value. Highly recommend!
Wow what a cool App. This made such a huge difference in our CVR and customers LOVE it! The service provided by the Wall Art Viewer AR team was exceptional-they went above and beyond.
Highly recommend this app!
Cant install it on headless shopify.
No mail to contact them.
Hey ArtBridger. Yes that is correct we don't currently support headless Shopify. We wish we could but we can't help you on this occasion.
Just below there is a Get Support button and other Support channels within Wall Art Viewer to get our support teams attention. All the very best.
Really great app and support. Its a perfect match. We use the app to show our products so that customers can better decide. It works perfectly and easy. Thank you