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I am a new seller on Walmart and Used CEDcommerce to integrate my shopify to Walmart.
It is very easy app to use with the assistance of Nidhi who helped me in every step thanks for her,
I used this app as a trial and I will be subscribing very soon.
-5 Stars if possible.
Consistent problems with Walmart Marketplace - Integration App. After the first issue of items not being able to be published due to the App. We were guaranteed assistance and personal help, so were convinced to start Annual plan. However, the number we received to get help from, was not customer friendly. Besides laughing about our situation during our call, and not being able to understand. We have been constantly forwarded to use their examples and integration samples on how to publish products. Our issue has been constantly, the App itself publishes item we would leave unpublished until a release date that we have. However the issue was that we were not correctly uploading the information, and have used the directions step by step... Issue consists, lost customers, and now lost our patronage. What we have lost is $300, and valuable time. Thank you for taking our payment, with a guaranteed refund, but not giving us a refund due to the issue not being covered for refunds. The most important issue, the App not working...
Update 06/01/2017:
After talking with CEDCommerce Support and Customer Service, was told that I would receive a refund for the annual we payed for. However no contact has been made after, I honestly do not know if they are waiting for my review to go away first, or if I misunderstood for the past +5 phone conversations.
Easy to install and use for Shopify store. Easy to install and use for Shopify store. Easy to install and use for Shopify store.
highly recommended to have this app.
the Functionality is excellent and very easy to use.
very helpful customer service!
We thought it was a good app, but result that this is bot a fully developed app, it should be in stage "Beta" without any cost, it is a pain in the ..... imagine, everything has to be manually done by their team, which only response what they want and since they are located far away from USA, it is hard to chat with them. This platform doesn't work at all! i would never recommend it; besides, they charged me full year and they are making very hart to receive my refund.... we had products out of sock that presents salesss, that is how bad this app works... shopify should take them out of the app store
Terrible customer service, over-priced, lots of glitches, and they don't stop begging for you to leave a review.
They are a big scam. Do not believe any of the review on this page. This company will literally make you pay for the entire year about $400 and simply run away. They have zero support. I could not get any help for only one issue (pricing padding) and got runaround for three months. I would say stay away. I also lost money because the app did not do pricing correctly. I padded a percentage above our normal price to cover shipping which never worked and got zero help.
Knowledgeable, prompt assistance!
Dear Seller,
We greatly appreciate your kind words! Our team is dedicated to providing knowledgeable and prompt assistance to all our users. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.
Regards,
Team CedCommerce
Great app for uploading Walmart items. Make sure to read app instructions. and give Walmart at least 24 hours to update items correctly.
As per Walmart they take upto 24 hours to review the products submitted by the sellers.
Thank you for understanding this lag of time. We are glad that our app helped you in listing your products on Walmart.
So far no issues with the app at all. The questions and concerns that I have faced so far were answered and addressed in a timely manner. The chat function is great and the response time is under 3 minutes. So far so good as other apps it takes hours for products to be uploaded I've seen most products show almost immediately which is different from what I'm used to.
Dear Trey,
We appreciate your positive feedback! We're delighted to hear that you've had a seamless experience with our app, prompt support, and quick product uploads. If you ever need assistance in the future, feel free to reach out. We're here to help.
Thank you for choosing us!
Best regards,
Team CedCommerce