Swym Back in Stock Alerts

Had an issue with the code still being present after uninstall but Krishnan provided very fast support in removing this. I uninstalled due to attempting to improve store speed and SWYM Back In Stock had little impact on that so I may well use it again in the future. Thanks Krishnan again for your help, support and kindness :-) Jo

This app has been great a tool for capturing information about customers that are interested in an out-of-stock product and re-engaging them when it's back in stock. The customer support team has been extremely supportive, answering questions and making changes to the design/functionality of the app to suit the needs of our business. Recommend!

Amazing customer support and quick response! Arvind was super helpful and helped me modify the colours / text of the alert email to suit my website. The app gives us detailed information about which sold out items are in demand, helping us to cater to the needs of our customer. An automated email that alerts customers once items get replenished saves us time and brings in sales. Highly recommend.

I'm puzzled over the many great reviews this app has received. This app was a headache from start to finish. The setup wasn't too smooth either, it didn't update changes I made and really wasn't intuitive. Ridiculously expensive for any valuable features, I couldn't even disable the email send outs on the 15 USD Starter plan. Support was slow, left me hanging for more than a week after which I noticed that they never helped with my issue.
It probably does what it promises on the Pro plan, but if I knew that the real cost would be 50USD a month I would have never touched it.

It's worth noting that there are some features such as SMS notifications, disabling the "email me" button on select products, and customizing your email templates, that aren't listed in the plan comparison so you have no idea until you install the app that these features are only available on Pro plans and upwards. Having all of this information up front would have been helpful. On the Starter plan, you have very little control over the app. You can't even change the email text. Rather, you need to contact Support to do it, as well as for any other changes or customizations you would like to make. It would be nice if I were able to do more things myself. That being said, the app does what it's supposed to and the Support team is great. They're very helpful and have been able to implement all of my customizations, including making the email notification button match my shop's theme. I would still recommend this app, however, in order to receive the most value out of it I think you will want to look at the Pro plan and upwards (which comes at a significantly higher monthly cost than the Starter plan).

app leaves code in theme.liquid file even after you remove the app.
super annoying.........................

The app works as promised and support is very responsive. Pricing is based on alerts sent. Startup pack is $14 for 250 alerts. However, as a small business like us, it would help to have a tariff between 500 to 1000 alerts instead of 5000 alerts for $49.

I've only just started to use this app and so far I'm really impressed. However, i am even MORE impressed with the high-level customer support and how quick the team are at responding and providing support.

This app was used primarily as a waitlist feature, and with team member Dash's endless support, it's actually really easy to use and seamless.

Takes a little getting used to but once you get it, it's so easy.

Many Thanks Leandra! - Great Plugin und perfect support from your side.

Best

Great app, solid customer service.