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La traduction n'est jamais facile, surtout instantanée et en plusieurs langues !!
Avec Weglot, mon site est traduit en 5 langues instantanément.
Je n'ai pas forcement besoin d'une traduction parfaite, juste que les nouveaux clients étrangers comprennent mon offre de services, et cela fonctionne !
Quand je demande de l'aide : je l'obtiens ! Et mon problème est réglé ensuite.
Je suis donc satisfait. Merci Weglot.
Unfortunately we now have an ugly language switcher which we can not move anywhere because we get an error whenever trying to use the visual builder. Losing money on ads, and no direct chat function..
Hello Pelle Cosmetics,
I'm sorry to hear that you're currently experiencing issues with the language switcher. I want to assure you that we're here to help resolve this matter for you.
If you could kindly provide more details about the specific problem you're encountering and let us know what you wish to achieve with the language switcher, our team will do its best to assist you promptly.
Although we don't have a chat function, we want you to know that we respond quickly to emails, and your concern is important to us.
If you happen to have any additional information or questions, please feel free to include them in your response.
Have a nice day,
Regards,
The Weglot Team
Customer service is responsive and helpful. Thanks to Fanny of weglot
The app start pushing you to increase plan constantly even if you don't put anything new translated words increase. Rather than this is not comfortable to put manual translation because is necessary to check and correct some translation.
Dear SPOON GMBH,
I hope you are doing well.
I wanted to reach out to you regarding the recent feedback you provided, expressing dissatisfaction with the increase in word count.
First and foremost, I want to express our gratitude for taking the time to share your thoughts with us. Your feedback is invaluable as it helps us understand the concerns of our users and continuously improve our services.
I understand that the recent increase in word count may have been unexpected and possibly inconvenient for you. I can see that Christophe has reached out to you as well, explaining why this happens and providing solutions on how to decrease it if needed.
Do you need further help? I went ahead and did a word count of your site, and it seems you have a total number of Words: 300,501. You can see that this is not a question of Weglot trying to make you upgrade but more a question of the total number of words you have that surpasses your current plan.
Feel free to let me know if you need any more information.
Cheers,
The Weglot Team
Je cherchais une application qui permette de traduire toute ma boutique (Theme + Apps). J'en ai testé plusieurs, au final j'ai retenu WEGLOT.
Tout n'a pas été simple à mettre en place, mais le support a toujours été présent pour m'aider.
Au final ma boutique est traduite et est opérationnelle. Il me reste encore des détails à régler mais je ne doute pas que le support m'apportera encore toute son aide pour les résoudre.
Their customer support (Fanny) is super responsive and helpful!
Great support, thanks a lot!
Even though I uninstalled it, the charges continue. Subscription scam?
Hi ROOTOTE GALLERY_EDITION,
We are sorry to hear you had an issue with Weglot. We manage subscriptions the same way you do on your phone. You need to cancel your plan when you no longer want to use Weglot.
If you encounter an issue, we have our lovely support staff ready to help out and cancel it for you.
Do not hesitate to contact us at support@weglot.com if you still have an issue, as we are not able to locate any emails from you at this time.
Thank you,
The Weglot Team
The application works too well, I'm very satisfied and the customer service is very responsive! A real pleasure
Support was excellent, Valentin went all out to help me with no wait time,, Amazing!!