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I was hesitating between several translation options, but during my exploration 1 company stood out above all the rest. The quick, efficient, and thorough communication provided by Alexis at Weglot made my decision easy. Alexis provided troubleshooting and tailored guidelines that walked me through and allowed me to overcome the obstacles that I was facing during set-up process due to an outdated Macbook. Weglot has been a thoroughly positive experience, and I strongly recommend them!
A great app, the team has been very helpful and comprehensive, I would recommend the app to everybody !
Customer service from the team is very fast and helpful. Still waiting for translated pages to be indexed but overall the app works quite well so far.
The support team is very responsive. We have received help as quick as possible and the problem was solved in less than 1 day.
UPDATE - Oct 2020: Emile has been a true asset to us, helping us whenever we had questions and especially with specific requests. Great tool and even better support! Highly recommended!
OLD - Even though there is a lack of notification translation within this app (they provide another easy way to do it), it seems that everything else was tough of! It's nearly perfect and when you encounter an exception, their team is quick and efficient to find an answer that works for you. They only need to fine tune some little things and this app could be the ONLY one out here that does the job.
Big plus for us : they also speak french! Chapeau à Christophe, Marie et Remy qui se sont bien relayés pour nous aider!
Using the app since 1 year.
Automatic translation has an excellent quality and the support is great.
Had one ticket and the problem was solved within 10minutes after sending an email.
Christopher such a legend at support, imagine being stuck with this for days just to find out he solves it after 5 minutes.
Once again, wish-thinking support from Christophe from Weglot. I sent him a single e-mail with stuff that had to be corrected, and the next e-mail i received was, that it had been fixed.
Great app and amazing customer support! Super fast communication and workflow! Jeremie was an amazing help and solved my problem within minutes.
I just installed the app and found the result very satisfying. Had a small issue, and customer service were very quick and helpfull in resolving the issue. Thank you