Weglot ‑ Translate Your Store , Počet recenzí: 1 499

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 87 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
12. leden 2024

The app is good really. I used it for more than one year. Extreme accuracy and ability to refine translations.
The only downside is the high pricing. I ended up in paying 100$ per month for a 100 visits per day website. Too high. That made me uninstall the app.
You should also beware that your subscription won't stop just by uninstaling the app. They will continue in charging you if you won't disable it via your weglot account (not that easy).
You should also disable the plan auto-update system. You may end up in paying much more than you planned for that kind of service.

enthcreations
Itálie
Doba používání aplikace: Téměř 2 roky
27. prosinec 2023

I've found Weglot to be an outstanding solution for translating my website. It operates seamlessly and efficiently, making my content accessible in multiple languages with impressive accuracy and speed. What I value the most, however, is their exceptional customer support. The Weglot team is genuinely dedicated to resolving any issues that arise, particularly those related to my store and their app. Their willingness to go the extra mile not only enhances my overall experience but also instills a deep sense of trust and satisfaction in their service. It's clear to me that Weglot prioritizes its customers, striving to provide not just a tool for translation but a comprehensive, supportive service that truly values and responds to user needs.

Drakenbloedboom
Nizozemsko
Doba používání aplikace: Více než rokem
27. leden 2024

My website is down due to the instructions of weglot.
For the subdomains they said to make changes in DNS which has caused my erbosteste not work anymore.
I can’t get any sales anymore.
I have submitted tickets since yesterday and haven’t received even one reply. I don’t know if I should sue for damages as I wasn’t informed about these consequences.

Unrefined Riches
Německo
Doba používání aplikace: Více než rokem
Vývojář Weglot odpověděl 20. únor 2024

Hello,

Your insights are invaluable, and we are committed to addressing the issues you've raised to enhance our overall customer experience.

After taking a look at your account, our team was active in responding to your messages and solved your issue.

We tried to contact you again to see if all changes are reflected on your end but have yet to receive your response.

Do not hesitate to contact us at support@weglot.com if you have any further questions.

Cheers,
The Weglot Team

4. březen 2024

I had some questions after installing the app, but very fast and very clear customer support. App is great

Preame
Německo
Doba používání aplikace: Asi měsícem
5. únor 2024

This app is way better than any other translator app. Must have this

Mitchell Brands Europe
Irsko
Doba používání aplikace: 5 měsíci
23. únor 2024

For our furniture store, integrating a translation app on our website was a must. The Weglot app was easy to install and use, and the support provided by the Weglot team was much appreciated. When we needed adjustments to the app's graphic look, they solved the problem in a couple of hours. Also, a great feature is that you can manually review the words translated and make adjustments if needed. Overall, we are very pleased with the app.

The Decorators
Rumunsko
Doba používání aplikace: 3 dny
19. duben 2024

What a fabulous customer service experience with Ryan!
He got my app up and running with subdomains configured within the first day of download.

The app works seemlessly. Fantastic job, keep it up.

Cheers

Ana Boluda - Made in Spain
Indie
Doba používání aplikace: 24 hodinami
11. únor 2024

We dont recommend Weglot. Its really unstable and has much bugs and make MUCH EXTRA WORK. When you make translations, they dont appear in the webshop. We sell globally high quality electronics and it makes it harder so we are trying to find an another service.

Joy Planet Finland
Finsko
Doba používání aplikace: Asi rokem
Vývojář Weglot odpověděl 26. únor 2024

Dear Joy Planet Finland,

We appreciate you sharing your feedback about Weglot, and we apologize for any inconvenience you've experienced. We understand the importance of a reliable translation service, especially when operating a global webshop for high-quality electronics.

We take user feedback seriously and are committed to addressing any issues our users encounter. We would like to investigate the problems you've mentioned regarding instability, bugs, and translation visibility in your webshop. Could you please provide more specific details or contact our customer support team at support@weglot.com? This will help us identify and resolve the issues you've faced.

Your satisfaction is our priority, and we would like to work towards providing a better experience for you.

Thank you for bringing these concerns to our attention, and we look forward to the opportunity to improve your experience with Weglot.

Best regards,

The Weglot Team

20. leden 2024

I recently had a fantastic experience with the Weglot support team, particularly with Fanny. She responded quickly to my emails, patiently addressed my issues, and provided helpful solutions. Fanny's suggestions were always instructive and greatly improved my overall experience. Highly recommended!

Liste Luna
Kanada
Doba používání aplikace: 3 měsíci
7. únor 2024

The translation of the app was excellent. I only had to manually exclude a few words from being translated and the result was near perfect. I had a French version of my site up and running in only a couple of hours.

Customer service is also stellar. I had an issue when I changed to subdirectory mode with product pages not showing the translated version, and the customer support team quickly had the issue resolved.

Fortus Pilates
Kanada
Doba používání aplikace: 5 dny