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Je suis vraiment ravi de cette application de traduction ! Tout est au top, que ce soit le produit ou le service. Les traductions automatiques sont d'une précision impressionnante, et la technologie derrière est vraiment pointue.
De plus, le service client est exceptionnel. Ils sont toujours disponibles et prêts à résoudre n'importe quel problème rapidement et efficacement. La fonctionnalité d'IA pour recopier automatiquement les traductions sur tout le site est un véritable atout qui facilite la vie.
Je recommande vivement cette application à tous ceux qui ont besoin de traductions de qualité !
I almost put 4 stars because of the price. But my website in english is ranking after translating in DE and FR and is very worth it for me. Plus the customer service is very very good.
The app is easy to install and to use. Our plan got upgraded automatically once we reached the words limit, so now it is quite pricey for us. Unfortunately we're on the annual plan and can't cancel easily. We had a problem with the language switcher on mobile, but the support team was very helpful and quick in fixing it. Thanks and 5 stars for that.
Weglot works brilliantly and the quality of the translation is very good.
On top of that, the support is excellent. I have always received very good solutions in a very short response time. Most of the time, the adjustments were not only explained but already carried out.
UPDATE - MY WORST IN FIVE YEARS OF SHOPIFY
The app does not work with shopify markets, I advertise for nothing, the site is not stable and the check out broken most of the time because of weglot.
The customers service says it works.
If I could put less than 1 star I would do it. Minus 100 stars.
Stop sending useless emails, contact me to build a real solution.
That crap for 400 euros / month ??????
____
Worked well the first time. Stopped because expensive.
Reinstalled and then a nightmare began.
Super low level customer service just copy pasting helplessly the instruction of the website.
DISAPPOINTING for such a budget !
Weglot has been my go-to translation solution for over 5 years. It’s simple to use, supports both automatic and manual translations, and integrates flawlessly with WordPress, Shopify, Squarespace, and more. The translation quality is excellent and their customer support is always responsive. I use Weglot for my own projects and for client websites—highly recommended!
— Tajul Islam
CEO, GrowUp2x Digital
I would have given it 0 stars if that were possible. This app was recommended by an agency, but they clearly haven’t used it much. Translating our mega menu is impossible. The default translations are catastrophic, Google Translate does a better job. And when you need to make changes, it’s only word by word. In short, don’t waste your time or your money.
Hi Dr. LEVY,
Thank you for sharing your feedback.
We’re genuinely sorry to hear about your experience and understand how frustrating this situation was for you. Following your review, our support team reached out privately to better understand the issues you encountered and offer assistance with the mega-menu translation and editing setup.
As part of this follow-up, a full refund was processed to ensure the matter was resolved on our side, even though we didn’t have the opportunity to address the technical setup together beforehand.
Our support team remains available should you wish to revisit the configuration or need help in the future. We always aim to assist users with complex setups and ensure Weglot works as expected.
Thank you again for taking the time to share your experience.
— The Weglot support team
We are very grateful for the extensive support you provided us in researching and changing the settings of our e-commerce site.
Despite the time difference and language barrier with Japan, we are very grateful for your smooth and detailed guidance and prompt coordination. Thank you very much!
la traduction de notre site n est pas vraiment bonne et le cout est très chère si on compare a d'autre service . leur service me coute 140$ par mois
Merci pour votre feedback.
Nous sommes désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes.
Nous avons pris contact afin de mieux comprendre les points soulevés et d’apporter des corrections, notamment sur certaines traductions spécifiques de votre site. Des ajustements ont été effectués de notre côté, mais nous n’avons malheureusement pas eu de retour par la suite pour continuer à affiner les traductions ensemble.
Weglot propose plusieurs outils pour améliorer la qualité des traductions, notamment les règles de glossaire, l’édition manuelle et des options basées sur l’IA, permettant un contrôle précis du contenu traduit.
Notre équipe reste bien entendu disponible si vous souhaitez reprendre les échanges.
Weglot Support Team
Le service client Weglot a travaillé à la résolution de l'affichage de notre e-commerce en langues étrangères et du paramétrage des marchés shopify.
Il n'ont pas hésité à travailler de concert avec les équipes externes à leur solution, et ont pris le temps de trouver les sources du problème qu'ils ont résolu.
Merci beaucoup l'équipe Weglot pour votre travail sérieux
