Recenze (1 549)

Celkové hodnocení
4,6
Počty podle úrovně hodnocení
  • 87 % hodnocení s 5 hvězdami
  • 5 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 6 % hodnocení s 1 hvězdami
14. srpen 2018

I use the app 2 weeks ago in non published mode and I am absolutely satisfied. They provide great support, even for the time of your free trial period. I've had a few questions at the beginning, but the support team solved all of my issues willingly. At the end of the trial period the app turns to inactive mode and you have the opportunity either to upgrade or not (they do not charge you automatically).

Florafaunafabula
Maďarsko
Doba používání aplikace: Více než 4 roky
9. březen 2022

I used the Weglot app for French translation, and it does the job. Very easy to setup and run. It does translate all 3rd party apps as well.

Cuisipro
Kanada
Doba používání aplikace: Asi 2 měsíci
10. září 2021

We used this app for one of our clients and it's very straightforward and well working, the best thing is the support. Guillaume is available for clarifications and help and you get prompt responses! Highly recommended

Tartuflanghe
Itálie
Doba používání aplikace: Asi 2 měsíci
15. květen 2021

This app works fine for translation but customization does require some CSS knowledge - not ideal for non-technical folks. However, their customer support is super responsive and helpful! They were able to help us sort out any issues pretty fast. Good choice if you use Gempages for your site!

辣太后 Empress Hot Sauce
Tchaj-wan
Doba používání aplikace: Více než 3 roky
Datum úprav: 15. říjen 2018

The best option for translation (we've been trying others apps before). Excellence support service, they answered us immediatly every time we need it. I would definitly recommend this app.

Les Ames Fleurs
Kanada
Doba používání aplikace: Více než 4 roky
30. duben 2018

Great app ! It's working perfectly. Thank you

Beausoleil1
Francie
Doba používání aplikace: Více než 4 roky
Datum úprav: 18. květen 2020

I find this app very easy to use for someone like me, who is not IT oriented and does not have any technical background. It is easy to get familiar with the app and how it works.
I needed help with special issues and dynamic content and I have to say the support at Weglot is probably the best I have ever encountered! Thank you Nathalie, you have literally been a lifesaver! They reply quickly and with very easy to understand guidelines.
Highly recommend for anyone, who is looking for an easy to use app and great support! Also the automatic translations are very good!

Kuura Essentials
Finsko
Doba používání aplikace: Více než 4 roky
2. duben 2020

I went through a few different apps in Shopify before trying Weglot, and it has been a game changer now that I found this! There are a lot of useful features and it's easy to use, with very fair pricing. I also had a few questions for their customer support, and they are top notch as well. It's always good knowing you have someone reliable to reach out to if needed. Overall, great app and great experience so far, I highly recommend Weglot.

Sparkle In Pink
Spojené státy
Doba používání aplikace: Více než 4 roky
18. květen 2023

bad application, overpriced and once you hit over 1 million words, they charge you over 2000.00$ per year. On top of that, I removed the app. almost 2 years ago and still have tags and scripts that mess up my URLs and redirect to 404 dead links. Noone had the decency of reaching out to us to tell us how to uninstall the app correctly and at least mention that if you do not delete the app. many bugs will occur if USA customers log in as their IP is redirected to www.domain.com/en-us/en-us/en/us/en-us and cannot be removed so, you get broken links and we have dropped 50% of our sales becomes of them plus because of their unprofessionalism, we never knew that the site was broken.
Merci Weglot vous êtes vraiment des incompétents. A Canadian VERY unhappy customer.

FANABOX™
Kanada
Doba používání aplikace: Asi 3 roky
Vývojář Weglot odpověděl 22. květen 2023

Hello,

Thank you for taking the time to write a review of Shopify.

It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.

Regarding the code remaining in your admin, please be aware that once the application is uninstalled, an email has been sent to your account's referral email address telling you how to completely uninstall Weglot from your environment. I've sent you in a separate email an example of such an email.

Until recently, Shopify gives us the possibility to automatically delete the code of our application during an uninstallation, and we have already made the necessary changes within our plugin.

Would you like me to personally investigate your admin to make sure that there is no more Weglot-related code?
​Please contact our team at support@weglot.com so our team members can discuss your concerns in more detail.
You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin

About the broken URLs, I don't see any active projects in your account anymore, this means that no integration seems to be active and therefore the remaining code in your admin should not have any impact on your URLs. Contacting us back at support@weglot.com, we'd be glad to make further investigations if you'd like us to.

We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team

Datum úprav: 15. říjen 2020

I decided to update my negative review after the negative experience i had with one of Weglot support member. The matter was addressed by the management who reach out to me within 24h in friendly polite way, My technical problem (excluding content from being auto translate) still exist but I hope Weglot will be able to solve it.

PapayaOslo
Norsko
Doba používání aplikace: Více než 3 roky