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The free trial is not a free trial. You download, you get charged for a month even after 1h of use when you discover that it doesn't work. Thank you Weglot for stealing me 22$.
Hi Thomas,
We are sorry you feel this way but there is indeed a free trial so we are not sure what you are speaking of. You have 10 days free and then if you have less than 2k words, it remains free. If not, your translations are paused. You only wrote to us and said " I don't understand how it works" which we then answered offering help. You did not respond. So this is a situation where we can help you use the app and not a matter of it not working. ABOUT THE CHARGE: there is no way we can charge you unless you add your card on your own as the trial plan does not request a card. We didn't steal your money when you are then one who subscribed.
Excellent service. I had some bugs on my website after installing the app, but they were fixed in no time by Weglot's customer service.
Very useful application, easy to use, and to generate more traffic on our website. In addition, impeccable customer service. Bravo
The app does exactly what is advertised, and the customer service is beyond helpful.
We've exchanged numerous emails, and every single one was polite, on point, and above all, helpful, and all of this as a free plan.
That needs to be said and praised.
I'm very happy with the app!
If I had one gripe, it would be that the Portuguese language only has Brazilian Portuguese, with the Brazilian flag as an option, but that is so common across so many apps and products, that it needs to be considered nitpicking.
Great tool... I must admit that I have been impressed in comparison with other solution I have tried! It is really easy to use and support is very reactive! Much appreciated...Well deserved 5 stars!
L'application fonctionne plutôt bien. Le service est au top. Il y a toujours quelqu'un pour vous aider.
I am afraid this will not be your app if you are making an International Store using LockSmith App ...
Hi Kmina,
Thank you for bringing this matter to our attention. I'm very sorry we failed to meet your expectations but it seems the support team offered you solutions that you did not attempt and therefore Weglot cannot function on the site until the correct steps are taken. If you wish for us to help, please contact us so I can explain further.
Thank you!
THE WEGLOT TEAM
Basically i went to editing and translated everything myself. Machine translated all text wrong, i had to correct everything. What was confusing is that in the editor pages didn't came up at the same time. So next day i had more things to edit. Imagine if customer see all that poor translation.
I want to give huge kudos, to the Weglot support team. Adding a new language to your WEB page can be quite a challenge, but your support team is really responsive and very professional! Also replied to any question or doubt we might had.
Thank you!
Easy and fast to use and very good support. Only downside is it doesn't do notification emails. Again, brillaint support!