Weglot ‑ Translate Your Store , 1 497 arvostelua
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The app is good really. I used it for more than one year. Extreme accuracy and ability to refine translations.
The only downside is the high pricing. I ended up in paying 100$ per month for a 100 visits per day website. Too high. That made me uninstall the app.
You should also beware that your subscription won't stop just by uninstaling the app. They will continue in charging you if you won't disable it via your weglot account (not that easy).
You should also disable the plan auto-update system. You may end up in paying much more than you planned for that kind of service.
The app does what we need it to do and excellent support from the technical side when needed, thank you :)
My website is down due to the instructions of weglot.
For the subdomains they said to make changes in DNS which has caused my erbosteste not work anymore.
I can’t get any sales anymore.
I have submitted tickets since yesterday and haven’t received even one reply. I don’t know if I should sue for damages as I wasn’t informed about these consequences.
Hello,
Your insights are invaluable, and we are committed to addressing the issues you've raised to enhance our overall customer experience.
After taking a look at your account, our team was active in responding to your messages and solved your issue.
We tried to contact you again to see if all changes are reflected on your end but have yet to receive your response.
Do not hesitate to contact us at support@weglot.com if you have any further questions.
Cheers,
The Weglot Team
I had some questions after installing the app, but very fast and very clear customer support. App is great
This app is way better than any other translator app. Must have this
I had an excellent experience with Weglot Customer Service Support. They responded quickly and resolved my issues of our website. And also take our suggestion to optimize weglot documentation. Thank you for the great support, Antoine!
I recently had a fantastic experience with the Weglot support team, particularly with Fanny. She responded quickly to my emails, patiently addressed my issues, and provided helpful solutions. Fanny's suggestions were always instructive and greatly improved my overall experience. Highly recommended!
We dont recommend Weglot. Its really unstable and has much bugs and make MUCH EXTRA WORK. When you make translations, they dont appear in the webshop. We sell globally high quality electronics and it makes it harder so we are trying to find an another service.
Dear Joy Planet Finland,
We appreciate you sharing your feedback about Weglot, and we apologize for any inconvenience you've experienced. We understand the importance of a reliable translation service, especially when operating a global webshop for high-quality electronics.
We take user feedback seriously and are committed to addressing any issues our users encounter. We would like to investigate the problems you've mentioned regarding instability, bugs, and translation visibility in your webshop. Could you please provide more specific details or contact our customer support team at support@weglot.com? This will help us identify and resolve the issues you've faced.
Your satisfaction is our priority, and we would like to work towards providing a better experience for you.
Thank you for bringing these concerns to our attention, and we look forward to the opportunity to improve your experience with Weglot.
Best regards,
The Weglot Team
For our furniture store, integrating a translation app on our website was a must. The Weglot app was easy to install and use, and the support provided by the Weglot team was much appreciated. When we needed adjustments to the app's graphic look, they solved the problem in a couple of hours. Also, a great feature is that you can manually review the words translated and make adjustments if needed. Overall, we are very pleased with the app.
The translation of the app was excellent. I only had to manually exclude a few words from being translated and the result was near perfect. I had a French version of my site up and running in only a couple of hours.
Customer service is also stellar. I had an issue when I changed to subdirectory mode with product pages not showing the translated version, and the customer support team quickly had the issue resolved.