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The Weglot Team are always very helpful and getting back to me fast, whenever we have technical issues.
Thank you so much for you great service !
We had an issue for the integration of the app into our store and received a great and quick support!
Weglot is easy to use and makes translating your website super convenient. The customer support was also very helpful, supporting me with a minor issue I wasn't able to fix myself. :-)
Since I am not a technical person, I didn’t know how to perform the system updates. Although I was generally satisfied with Weglot’s translation service, I was almost going to cancel the system since I got stuck with error messages. However, thanks to the clear instructions from Nahomy at the help desk, which I could easily understand, I was able to make all the updates and get it working smoothly. It’s great to have a good working system, but receiving fast and needs-based technical support... that’s amazing! Thank to Weglot and Nahomy in person:)
App was working well even though setup is not easy if you have a complicated local structure. Suddenly something broke in the DNS. Our site went down for over 48 hours and the Support Team were exceptionally poor. We have moved away from the app which was a great idea but expensive in the end and unreliable.
Very good service, the team replies quickly and efficiently. thank you.
The support is amazing and always respond quick and find so everything to help you find a solution to your problem.
I really recommend Weglot.
Jeremie was incredibly helpful in walking me through the app setup process. He followed my emails patiently as I described the issues I was having, and then provided clear, step-by-step instructions to resolve it. Their knowledge of the app's features is really helpful, as he was able to suggest the right solutions. I also appreciated their resourcefulness in finding workarounds when I encountered a few minor blockages. That's really appreciated in a world in which customer service normally links you to a help center article, and you have to figure it all out. I'm grateful for their assistance and would highly recommend this app and their customer service team.
Amazing support team. I had major problems with my website for over a month but they never gave up on me. Created a custom solution for me that works excellent. Manon in the team is the best.
Application très utile pour les e-commerces, le support est très réactif et vous aide au moindre doute.