Değerlendirmeler (1.557)

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5 Mart 2021

They offered me a demo call to begin with and on the demo call i had some tecnical questions they coulnt answer. The lady said she is happy to schedule another call if i needed one. Once they signed me up to the trial they have not responded to my request for another call so i decided i want to remove their app

Sultan Tea
Birleşik Krallık
Uygulamayı kullanma süresi:16 gün
21 Kasım 2019

I used this app to help me translate my content and it ended up costing me losing clients and money, lot of money, its the worst app ever, the IDE is not working properly, it changed the landing page for every user, the editing is not east to get to, nothing worked I just lost money and time for this app, and the worst thing is that i paid for it, next time I should read reviews before I purchase anything. I dont know why this is the first app on here.

STADIKAUPPA
Finlandiya
Uygulamayı kullanma süresi:16 gün
29 Eylül 2020 tarihinde düzenlendi

20 bucks a month for that is pure scam. The app is full of bugs, it changes things you already corrected, the glossary isn't working properly. I've spent a lot of time of my translation due to this bad app and I'm not even done. And, there are also some pages that are only partly translated. This is such a useless mess!

OCNI Factory
Fransa
Uygulamayı kullanma süresi:13 gün
Weglot yanıt 29 Eylül 2020

Hello,

As a reputable company with over 50k users, we place zero interest in trying to scam any of our users. We would be happy to help you out as I see you had not reached out to support concerning any of your issues. To date, we do not have any bugs present, Weglot does not change things you have corrected so I would be happy to explain how it works.

We do have to mention that writing us messages like: "tell the sales b*** that wrote me on Facebook about my review that she'd better go to hell!" is not constructive at all for us to help you. We just want other users to see that although we wished to help you, you continued to insult us.

Best of luck and we hope everything works out for you.

20 Ocak 2018

Unfortunately, it was so disappointing!!!

Leki Store
Fransa
Uygulamayı kullanma süresi:10 gün
15 Ekim 2018

I am really disappointted, the application Weglot made a big mess in my template !! I remove it but still appear on my website, and the mess is less but still there.

HNA coll
Fransa
Uygulamayı kullanma süresi:10 gün
17 Kasım 2019

This app doesn't auto open as they promote .waisting money and time .
for over a mount we flip-flop emails with customer service with no help - just link to self help .

URUNEAbg
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:9 gün
19 Mart 2019

Did not translate correctly, had to translate myself. The price is way to hight for the service provided

DialOutlet
Letonya
Uygulamayı kullanma süresi:9 gün
Weglot yanıt 26 Mart 2019

We attempted to contact you numerous times to help you out with no response. We use the best machine translation available and also offer professional translations if you would like them to be reviewed. We are more than happy to help you out if you wish. Have a great day!

1 Aralık 2021

Hey! Be careful! I have connected the application. But then I turned it off and deleted it. They keep charging me money every month! I wrote in support but there are no answers !!!

dentiphoto
Kazakistan
Uygulamayı kullanma süresi:8 gün
Weglot yanıt 13 Aralık 2021

Hi Dentiphoto,

We are sorry to hear about your bad experience but rest assured we do not want to charge you if you are not using the app. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. The good news is we went ahead and corrected the error and refunded you the amount. We hope this helps!

15 Mayıs 2022 tarihinde düzenlendi

I still can't feel how good it works, now I have spent a lot of time, but still not set it up well, many settings make me feel confused and difficult, I am already very tired, should I give up? 。。。。
reported ti them 2 days with fews email still can't solve the problem, finally i deleted WELGOT

WGCShop
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:7 gün
12 Temmuz 2023

Honestly the worst Shopify app I've ever used. It makes your store very slow and it has so many issues. The translations are very off, they don't offer check out translation so there is really even no point, very frustrating to use

Zemora
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 gün
Weglot yanıt 13 Temmuz 2023

Hi,

Thank you for taking the time to write a review of Shopify.

It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.

About the performance =>
Note that the load time can be longer the first time Weglot translates the content.
Indeed, Weglot translation mechanism is working like this:
It scans the original content of your website (HTML file)
After the scan, Weglot parses (read and cut) the elements between HTML tags.
It automatically translates this original content to its translated equivalent.
During the translation process, Weglot is also storing these contents in your Translation List available in your Weglot Dashboard
On the second visit to the page, the time load should be way better.

About the translation =>
We try to provide the best automatic translation possible. However, we know this is really hard to fit this translation to all our user's contexts, so that's why we provide you with different options to review those translations:
- To Manually edit the automatic translations if you want to. We provide you with some useful tools in order to do that
See > https://support.weglot.com/article/128-how-to-edit-my-translations
- To add some specific translation rules in order to indicate if you want a (group of) word(s) to be never or always translated in a specific way.
See > https://support.weglot.com/article/130-translations-exceptions

About the checkout translation =>
For your information, I could help you translate your checkout.
Indeed, be aware that checkout pages won't be detected by Weglot as they belong to another domain.
These pages are hosted by Shopify itself, translations are directly handled on its side, as translations are actually coming from the theme.
That's why the language switcher isn't visible on the checkout pages.

Weglot, by its side, allows displaying the checkout in the right language for the visitor, regarding the language used on the page before the checkout, thanks to a mechanism we manage.
Weglot just allows the checkout to be displayed in the theme language related to the language used on the page before the checkout. It means that the translation isn't managed by Weglot, but Weglot just calls the theme in another language.

You should be able to edit a checkout element translation, going:
- Go to Shopify admin > Languages > Replace the language of the theme to the destination language (the language related to the translation you want to edit)
- Into your Shopify Admin > Online Store > Themes > Edit Languages > "Checkout & System" tab
- Edit the content you want to replace in the translated version
- ⚠️ Into your Shopify admin > Languages, change back the default language to the default one.

Please contact our team at support@weglot.com so our team members can discuss your concerns in more detail.

You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin

Best,

The Weglot Team