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4,9
Puan düzeyi başına sayılar
  • Puanların %95 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 4 yıldıza sahip
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  • Puanların %2 oranındaki bölümü, 1 yıldıza sahip
11 Mayıs 2022

Je viens d'installer l'application et aussitôt que j'ai eu un problème pour l'installation l'assistant est vraiment réactif. vivement que les mises à jour soient apportées

Glinge
Birleşik Krallık
Uygulamayı kullanma süresi:2 gün
13 Ağustos 2021

La aplicación cumple con lo que promete y el servicio de soporte es excelente, responden rápido y están atentos para aclarar cualquier duda que se pueda presentar.

902 Showroom
Kolombiya
Uygulamayı kullanma süresi:2 gün
Sweethelp yanıt 16 Ağustos 2021

Gracias por tu reseña Claudia, fue un placer atenderla.

27 Nisan 2023

The app is great!Good service. It is easy to install and the customer service are quick to respond to my questions. Thank you

Waf Store Lebanon
Lübnan
Uygulamayı kullanma süresi:1 gün
7 Ekim 2021

O suporte deles é sensacional. Eu tive uma dúvida e o Rayan enviou um google meets e me explicou tudo de forma rápida e eficiente. Tem funcionado muito bem para mim. UI bem fácil e prático. Recomendo esta ferramenta! Funções importantes para todo e-commerce!

Clean Beauty
Brezilya
Uygulamayı kullanma süresi:Yaklaşık 16 saat
12 Mayıs 2022

Just set it up and it seams very user friendly and I am looking forward to using it. The support is excellent. Very happy so far :)

OSHKA
İsrail
Uygulamayı kullanma süresi:Yaklaşık 7 saat
24 Eylül 2021

So far so good. Tech help is good and efficient. We will install on another site as we are happy with it.

PINND UK
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 6 saat
21 Eylül 2022

This app does not work properly! I made two test orders with different numbers and never received a WhatsApp shipping confirmation. Their support team takes days to respond via email. On their chat I never even received a response. Then they come up with excuses as in the mobile provider is the problem or I didn't opt-in (but I never got an opt-in request). In my statistics I can see that barely any of my customers received a WhatsApp/SMS. Most of them were skipped. On top of that I find the way the support team replied to me very rude. Do not recommend! Better run your own tests before relying on this app!

COFFEE LOVER
Almanya
Uygulamayı kullanma süresi:6 gün
Sweethelp yanıt 21 Eylül 2022

Hello Mariella,

First of all, our team has responded to your demand but you had a problem with your emails.

Secondly, we don't really appreciate the fact that you threaten us to leave a bad review in order to get an answer that we already provided. As a merchant yourself, you know how many support tickets you can get at times and it is not easy to always answer directly on the spot. So, the phrase "Please check this urgently or else I'll delete the app soon and leave a bad review." is not really appropriate.

Nevermind, concerning your issue with the operator du., sometimes they block auto messages from WhatsApp on their end. We advised you to test with an Etisalat number to see if the problem persists and then come back to us. You never came back.

You only sent 2 automated messages. Concerning the automated messages that you sent from the German number, you didn't activate the opt-in. That explains why they are not sent...but you seem to have another view and want it to work even without configuring the optins which is impossible due to WhatsApp restrictions.

Best wishes :-)

21 Aralık 2021

Quick and fast resolution. Had some queries about payment charges, clarified that they didn't update the FAQ page, hence was relieved.
Will continue to support the app and the team. Thanks.

LabelDC
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 3 saat
11 Nisan 2023

The costumer service its just AMAZING. I had a few minor problems and they were able to fix them in seconds.

Lucky Mï
Meksika
Uygulamayı kullanma süresi:Yaklaşık 1 saat
16 Ekim 2021

Customer service was very helpful - super quick at responding and troubleshooting. Highly recommend.

Adelphi
Kenya
Uygulamayı kullanma süresi:Yaklaşık 1 saat