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This app change our operations team world! We've wanted everything this app has for a lot of time, but could no find anything as easy to setup and with such a great support team like Zoko. We got verified in Whatsapp which is a big PRO, and in every step Zoko team was very supportive, obviously through whatsapp! Highly recommend!
Extremely professional, easy to use website.
honestly, It all thanks to the team.
I have worked with Zoko on two of my stores, and the staff and support they provide hasn't been matched by any other service provider I have ever worked with.
Thanks Chandu, you are the man!
Thank you and Thank you! We're thrilled to hear that your experience with Zoko has been exceptional, particularly with our dedicated team member, Chandu. It's folks like him that make Zoko great!
It's always our goal to provide unmatched support and service, and it's gratifying to know we've made a significant impact on your stores. Your continued trust in our services is greatly appreciated, and we look forward to supporting your future endeavors!
So far so good. Reliable and no issues. Easily set up our WhatsApp approvals and templates. What's lacking is a function where we can leave messages or tasks for other team members. The current setup where team messages are left at the same place as the conversation with customers is not good because there is a risk we'll forget to turn on private mode. Would be great if they can set up something like Shopify Inbox (or just integrate with Shopify Inbox).
Thanks for kind words and also special thanks for the suggestion on tasks and the improvement to private notes.
We have both in the product map. Will keep you posted on progress
Nice Application easy to implement, Good Experience with Zoko Team, I highly recommend people to use it.
Thanks for the positive review. We look forward to continuing the great experience you are having. :-)
We have tried other WhatsApp Business API services and could never utilise it. With that experience, we were first hesitant to try zoko but from the sales team we could tell that this service was not the same as the others out there. The entire team has been so helpful and really takes good care of our account. They help you with strategies how to increase the ROI and we have been in touch multiple times over video calls to make sure this app is working for our business. It is very exciting what this app can do for online businesses. If you haven't tried it yet, you are missing out. PS: Thank you so much Nash for taking care of our account. You are the best!
Thank you for sharing your positive experience with our team and Zoko's WhatsApp Business API service! We're thrilled to hear that you've found value in our offerings and the personalized attention we provide to each of our clients. Nash and the rest of our team are dedicated to ensuring that our partners succeed. Your feedback only reinforces our commitment to excellence. We're excited about the potential our app brings to online businesses, and we're glad you've seen its impact firsthand. Please don't hesitate to reach out if you need further assistance or have any feedback. Thank you for trusting Zoko, and we look forward to continuing to support your business growth! 🚀
This is a Great app. The after sales service is particularly great. We really appreciate that. Somethings we would like to see added to the Zoko platform
- Individual replying on a particular message (same as on a regular WhatsApp chat)
- The vendor should be able to put in a discount code for the customer at checkout
- A space for the vendor to add a note on the order form at checkout
- In quick reply , we should be able to decide the image order and re arrange with drag and drop
- Better analytics on Broadcast messages
Zoko is very powerful and not expensive ...
amazing service provide it from amazing staff also price is for the service is fair
Espectacular la aplicación. Espectacular el servicio que ofrece ésta gran empresa tecnológica.
Sin lugar a dudas es la mejor aplicación whatsaap del mercado.
Great guys, great job, I'm very happy that I started working with them.
They are making my store more effective, it's looking like I'm playing with the big ones.
Thank you for your patience.
Had a few teething issues but the sales team were quite patient, open to answer all questions and concerns. Very responsive team. We had tried other whatsapp business API services over the years but zoko seems to be a very good fit for our business. It allows multiple agents at the same time. It gives the administrator full ownership and allows an effective way to delegate administrative duties. Its got very robust training videos on how to use their services. Allows for change of billing package to suit your needs. Most important you can view all agent conversations in real time. Very little time lapses.