Marketing+Support on WhatsApp , Počet recenzí: 1 053

Celkové hodnocení
3,5
Počty podle úrovně hodnocení
  • 77 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 2 % hodnocení s 2 hvězdami
  • 15 % hodnocení s 1 hvězdami
Datum úprav: 4. červen 2021

Massive drop in abandoned cart recovery from 15% to 3 & 5%. Looks like none of the messages are being sent but charged per message as per their fees. Poor experience since the founders have left. Not at all happy with the product now. Why are you guys charging fees for Transactions when 70% of the message don't even reach the customers? It is unrealistic to realize a 60-70% Drop in abandoned cart recovery. FAILED APPLICATION, GUPSHUP Acquisition has made it worse. Namesake UNICORN the company is.

AestheticNation
Indie
Doba používání aplikace: Asi 2 roky
Datum úprav: 11. prosinec 2019

hello after downloading the application you will be fascinated with the simple and easy to use and the gratuite plan is super complete thanks .......

Amber & Luna
Peru
Doba používání aplikace: Asi 2 měsíci
Datum úprav: 15. leden 2022

it really helps my brand to be trsuted whe customers can connect with us directly on one tap. It is super easy. Update:
I was planning on taking their paid subscription for WhatsApp API, but there support is so bad, they never reply on time, even after telling them its urgent. I lost on my business due to their slow replies, and not sure will I ever get it. Definately not recommended for paid subscriptions...!!!

Social Blingz
Indie
Doba používání aplikace: Asi 2 roky
Datum úprav: 10. listopad 2021

Edit: I used the paid version for over 1.5 years and had 5 starred. Since the team changed this app has been horrible and the support abysmal. Example1: they updated my stores to a beta version, injecting non-functional pop-ups and thank you page widgets that YOU CANNOT DISABLE. Lol. Example2: Support took 4 months to reply and fix a simple issue we had with the app on tablets. I'm done with this buggy app and unresponsive, copy-pasting, unhelpful support.

OacOac.ro
Rumunsko
Doba používání aplikace: Asi 2 roky
Vývojář SuperLemon App odpověděl 12. listopad 2021

Hi,

Apologies for any inconvenience caused to you. We are looking into your issue and we will surely solve it as soon as possible.

Thanks.

10. říjen 2019

sirve la aplicación para obtener mejores resultados y ser mas cercano con los usuarios.
espero resulte su implementación .

simple unisex shop
Chile
Doba používání aplikace: Asi 2 měsíci
Datum úprav: 25. leden 2023

Checkout FREEZE: Your app is causing checkout freeze and leading to a very significant loss in sales

Urgent ACTION: Inform all your app users immediately and urgently about the checkout freezes your app is causing and leading to their massive sales loss. Some of them might even not be aware

NOTE: PLEASE do not release any updates without testing. This seems to be a highly irresponsible act on your side. It is detrimental to the sales of a lot of hardworking store owners on Shopify.

www.eauto.co.in
Indie
Doba používání aplikace: Asi 2 roky
Vývojář SuperLemon App odpověděl 25. leden 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

19. duben 2023

Very bad app, customer service wont respond . I have my whastapp api number register with them but i cant see it ony Facebook business manager they are not responding at all, i am on your their paid plans but not response.

La'Marvel UAE
Spojené arabské emiráty
Doba používání aplikace: Asi 2 roky
Vývojář SuperLemon App odpověděl 20. duben 2023

Hello Customer,

We want to start by expressing our sincere apologies for the inconvenience you encountered while using the features. We truly appreciate your feedback as it helps us identify areas where we can improve. We understand that configuration can sometimes be challengin, but rest assured we are here to help.

We will soon reach out to you for a resolution. We will do everything we can to make your experience with Superlemon positive again!

13. srpen 2022

ate agora to gostando so poderei dar nota bacana qd estiver ja usado por um tempo.acredito que sera uma boa experiencia

vempraluz
Brazílie
Doba používání aplikace: Asi 2 měsíci
Vývojář SuperLemon App odpověděl 14. srpen 2022

Obrigado por sua revisão maravilhosa. Esperamos sinceramente que nosso aplicativo ajude você a se conectar com seus clientes e expandir seus negócios.

Tenha um bom dia :)

9. září 2019

i have used this plugin on my store : https://www.boucherouiterug.com , i liked its very easy to use

Boucherouite Rug
Spojené státy
Doba používání aplikace: Asi 2 měsíci
30. září 2019

Fantasístico, não imago com vai ser tão importante para o dia a dia da loja comautoestima assim que comecemos a vender, agradeço a o idealizador!

AUTOESTIMA
Brazílie
Doba používání aplikace: Asi 2 měsíci