レビュー (1,073)
絞り込む
-
評価順
Venho através de recomendação mas infelizmente o app esta muito ruim , não abri para configurar !!!!!
As per my recent experience this app is not user friendly. Limited features makes it hard for us to drive more sales in our e-commerce store. And pricing is not reasonable.
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.
The app was working well until their recent update. Now I cannot even send abandoned cart messages. Support team is not helpful.
Hi,
Sorry for any inconvenience this may have caused you. Can you share the difficulty you are facing with the Superlemon app at support@superlemon.xyz?
We will surely help you to use the new application.
Thanks
Have been using their paid version since 3-4 months now. Not able to automate messages for order confirmation (CRM related functionality). Terrible customer support! Wish there were a few better alternatives in the Shopify App Store.
Apologies for the delayed response, Our developers were able to fix your issue, you can now enable the templates and send all the automated messages from your own private number which was submitted for WhatsApp API. Apologies for the inconvenience caused earlier.
The app is good but when customers have to go to the cart or checkout this app pops up asking customers for their number, a really annoying popup, to turn it off you have to change too many things at checkout that maybe probably reduce your conversion rate. The app is good but this setting ruins the app totally
Buenas, desde la semana estoy esperando respuesta de soporte y aun no tengo solución, los mensajes automatizados de whatsapp no están llegando, solo dice enviado a operador.
Hola,
Disculpas por cualquier inconveniente que te haya causado. Estamos analizando tu consulta y seguro que la resolveremos lo antes posible.
Gracias.
ERROR!!! DONT WORK, WHEN YOU UNINSTALL APP THE LOGO WHATSAPP STILL SHOW!!! I DONT WANT THISSS DO SOMETHING!!! DONT RECOMEND!
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.
Support is not all that they say it is. After multiple back and forth with them. They were not able to resolve a simple issue. The agent refused to escalate the issue to the manager. The last thing they said was it would take a month or so and get rolled out with the next update. I don't have any faith in what the agent has said. Will have to wait and see. This review is legit, I have all the emails to share if any MANAGER would like to get in touch and ask me.
Useless app. I tried multiple times for Whatsapp Business API. But it doesn't work. Their support is very poor. They give delayed responses
MAL EXPERIENCIA CON VERSION BETA.. YA CAMBIE DE APLICACION, YA NO SE PUEDE MANDAR MENSAJES MANUALES EN CRM
Hola,
Disculpas por cualquier inconveniente que te haya causado. Solicite que comparta el problema al que se enfrenta en support@superlemon.xyz y seguramente lo resolveremos lo antes posible.