Marketing+Support on WhatsApp

TODAYS's UPDATE: THIS IS THE WORST APP. IT ONLY HURTS OUR BUSINESS.
Now the reconfirmation Link does not work in the case of COD. The APP Support is gone from IOS and ANDROID ALL OF A SUDDEN.
We can even log into the account with our Shopify Store ID. It says Bad Gateway error 502. The customers are annoyed, and we lose business.

We have been using it for a while, but the problem persists, and we are still waiting for someone to help. If someone is ordering a CASH ON DELIVERY -- why should ve request to make the payment saying the payment is pending? When someone places a COD order, they get a message to reconfirm; once they do, they do not get any message saying the order is confirmed. Because of this, customers get annoyed and cancel orders. Just looking for a different alternative. Abandoned Cart Template:
Hi {{customer_name}}, the payment for your order of {{currency}} {{total}} from {{shop_name}} is still pending. Click the link to complete the payment and confirm your order {{checkout_url}}. "JUST ASKING FOR "PAYMENT" makes possible COD order to ZERO" COD Confirmation Template:
Hi {{customer_name}}, thank you for placing an order of {{currency}} {{total}} from {{shop_name}}. Since you paid using the Cash on Delivery (COD) option, we need your confirmation before processing and shipping your order. Click on this link to confirm your order {{cod_confirmation_page_url}}. " BTW, the buyer never gets any acknowledgment or Thank You for confirmation message once they click on the link." They then try to get help and finally cancel the order. This APP ONLY increased our ABANDONED RATE. We had to stop the ABANDONED CART Automation. The only good thing about this app is that it gives WhatsApp opt-in numbers. We had written many emails,s and the concern was always transferred to the tech team with NO SOLUTIONS AT ALL, so we have to write this review.

Very good app, easy to install and use. Excellent customer service and technical support. Very useful and easy to be in contact with customers and give a more efficient, personalized and direct customer service. I recommend it 100%.

Alright I just installed this baby and I am so excited. I started with 5 stars and I need sometime to really give it a go before really giving my full review. Be back in a few weeks!

Eu gostei muito, passa uma credibilidade legal pra loja, facilita a comunicação com o cliente, bom demais

IMBARAZZANTE. Non solo attivano widget in automatico, per disattivarli devi, modificare parti del checkout come vogliono loro, dopodiché mandare la richiesta di corretta modifica, aspettare che controllino e approvino le modifiche in 2-3 giorni lavorativi, solo dopo questo ti permettono di disattivare i widget. Per quanto questi widget possano avere senso e funzionare in certi casi ad aumentare le conversioni, come pretendete che c'ho non possa provocare l'effetto contrario? Le mie conversioni sono crollate da quando è attivo, ho bruciato un weekend, ho dovuto fermare le sponsorizzate tutto per un vostro capriccio. In tutto questo sto aspettando eh. Come ultima cosa, mi avete fatto modificare parti del checkout, peccato che quest'ultimo era strutturato in modo da aiutare il cliente a inserire correttamente i dati. Rivedete questa PAGLIACCIATA che avete fatto. Non provate a rispondere dicendo che avremmo potuto risolvere in pochi minuti scrivendo all'assistenza perchè così non è dato che sto aprendo dei ticket di supporto da 2 giorni.

Starting now to use, if it works i will come back to say if it's good or no.
Thaaaaaaaaaaaaaaaaaanks ... love it, really works

Really amazing app. Much better than a normal "Live chat". Customer love being able to whatsapp to a local number with our staff if they have any questions regarding out products. ! 5 star RECOMMEND!!!

Gostei muito! É um ótimo aplicativo que ajuda no atendimento aos clientes, com certeza ajuda nas conversões. Ele redireciona o cliente diretamente ao meu WhatsApp Business. Eu atendo o cliente, tiro todas as dúvidas e por fim fecho a venda. Obrigado pelo app! :)

ESTOU USANDO PELA PRIMEIRA VEZ, ATE O MOMENTO UMA BELA EXPERIENCIA, E TOU GOSTANDO MUITO..VALEU ESPERO TER CONTRIBUIDO, COM O APP...

parou de funcionar, nao leva mais o cliente para o whatspp direto, quando clica no icone do whatsapp abre uma janela de chat mas nao joga para o whatsapp.