Marketing+Support on WhatsApp , 1,053件のレビュー

総合評価
3.5
評価レベルごとの件数
  • 評価の77%は5つ星です
  • 評価の4%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の15%は1つ星です
編集日:2024年4月4日

Feels like a fraud. I was getting billed without any usage and being on the free plan. Customer support didn't react to my complaint.

Update: Customer Service finally responded. They linked all charges to the automation in the app but none of the automation functions were activated on my side - so I still confirm a fraud. Won't be fighting further over the couple of bucks. Just stay away from this app.

Whisky Grail
スイス
アプリの使用期間:約3年
2024年4月11日

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

Serranía
コロンビア
アプリの使用期間:約3年
2024年1月29日

Please can you stop billing me. I uninstalled the app a few months ago but you keep billing me. I would like to kindly ask that you stop. Thank you.

OneClick Supplies
イギリス
アプリの使用期間:3年弱
2024年2月5日

Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.

MyLang
インド
アプリの使用期間:3年以上
2024年3月17日

terrible support team, absolutely zero response over a week.

Tie The Bun
インド
アプリの使用期間:1年以上
2023年11月24日

I have been using the free version for a long time. Then I decided to upgrade my plan and it was a disaster. Faced so many issues within the app, tried to contact support but either they are very busy or just lame. My issues are still pending. Templates are approved on Facebook but they are pending in apps.

MAYASHA
インド
アプリの使用期間:4年以上
2024年4月10日

worst service

KASSA
インド
アプリの使用期間:2日
編集日:2024年1月25日

It started out as a great solution. But for some reason some features suddenly stopped working, for example the automated messages for abandoned carts. We have tried to reach out to the team, but received no quick response. Honestly starting to look for another solution.

LABOTHECAIRE
サウジアラビア
アプリの使用期間:3年弱
SuperLemon Appが返信しました 2023年9月7日

Dear Customer,

Sincere apologies for the poor customer support experience. Please note in the last month, we faced a few issues regarding WhatsApp templates of Automated messages.

The service was interrupted for some time, but we made sure things were back on track within a few hours. I hope you understand!

Sorry for the inconvenience caused.

2023年12月13日

not sure how to use no customer care just for the trial option we log in now not able to use or not able to delete contacts from app

I FOR INTERIOR
インド
アプリの使用期間:約2時間
2023年10月31日

The support team is the worst. Didn't like the service. Poor user interface very difficult non supportive staff

Eleven Brothers
インド
アプリの使用期間:3年以上