Marketing+Support on WhatsApp , 1,039件のレビュー

総合評価
3.5
評価レベルごとの件数
  • 評価の78%は5つ星です
  • 評価の4%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の14%は1つ星です
2022年10月17日

Is someone still maintaining this app? I've been sending emails for almost two weeks with no response :(

Desplastifícate
メキシコ
アプリの使用期間:約2年
2022年7月21日

Es funktionierte erst gut, jetzt kann man die App nicht mehr benutzen. Das Icon ist einfach verschwunden und die Quick-Replies in der App funktionieren auch nicht mehr.

La Pepa
コロンビア
アプリの使用期間:2年弱
2021年6月9日

Used to work well for over a year but the last 6 months have had several issues. The automated Abandoned cart has stopped working twice, for weeks on end without any notification. Who knows how many sales have been lost due to this. It was addressed by the developers only for it to happen again a few weeks later. Been told it would be fixed in 2-3 days - more than a week later and no response. Very generic responses usually from the Help Desk Team. Unfortunately lost all faith in the app. Just found a better app for the same price with more functionality and more trust ratings.

Zoodle
南アフリカ
アプリの使用期間:約1年
SuperLemon Appが返信しました 2021年6月9日

Our support team is in contact with you on ticket #22004. We are working hard to fix this issue as soon as possible. We apologize for the inconvenience caused. Please wait for our response in the ticket.

2021年9月26日

very slow in fixing their sites bugs. overall the app has good free features but the bug fixing takes lots of time.

happinesscart
インド
アプリの使用期間:12ヶ月
2022年3月3日

This app does not work, I tried to set up the simplest function, set store hours and it won´t work unless I set it up to be available 24/7 , help

Vitos
メキシコ
アプリの使用期間:12ヶ月
SuperLemon Appが返信しました 2022年3月3日

Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

2020年12月13日

The App is super simple to use. Yet, should you have any problems, reaching out to support IS A TASK!!!
Maybe they should use their own app so we can reach them instantly??????????? The app worked fine initially, now it doesn't work at all and I just cannot reach support to help me out

The Fat Little Penguin
インド
アプリの使用期間:4ヶ月
SuperLemon Appが返信しました 2020年12月13日

Hi, we reached out to you by email. We have asked you to share the error that you are facing when trying to contact us.

2021年2月24日

I installed the APP in my store yesterday and it is very easy to configure, its interface is clean and simple to use, for someone who does not have knowledge it will help a lot ... I give two stars because the most important thing in this application is not the WhatsApp Widged, but the automatic sending of an abandoned cart message ... unfortunately the template they have configured is very simple and they do not allow editing ... I asked them to help me to customize it and they refused ... I want to tell you that not all online stores are the same and each one has its own style to communicate with its customers, when they solve that problem I will hire their services and recommend them to my community.

Tecno-Moda HN
ホンジュラス
アプリの使用期間:約1ヶ月
2021年3月25日

Crashed on the first attempt of usage. Let us see what happens later on. I did not have a wonderful experience with the app as such till now.

TheGrandOutlet
インド
アプリの使用期間:25日
SuperLemon Appが返信しました 2021年3月25日

Hi,

Thanks for writing to us.

Apologies for any inconvenience caused earlier, you can write to us at support@superlemon.xyz so that we can verify the issue and help you get it resolved.

2021年5月16日

No aparece en móviles, es la segunda vez que la instalo después de 6 meses y solo ha funcionado 5 min. pasa lo mismo que antes, aparece en ordenadores pero no en móviles, tengo puesta la opción de que aparezca en los dos lugares. si mañana sigue así la desinstalo y nunca mas.

ChikaChick
スペイン
アプリの使用期間:約2時間
SuperLemon Appが返信しました 2021年5月18日

Hi,

Apologies for the inconvenience caused, We were facing this issue intermittently and this issue has been fixed now. Kindly write to us at support@superlemon.xyz if you are still facing the issue.

編集日:2021年11月14日

Sul piano free non si riesce ad impostare il testo del pulsante di "share", non adatto alle esigenze!!!

Bocciolini
オーストリア
アプリの使用期間:約1時間
SuperLemon Appが返信しました 2021年11月14日

Ciao,
Ci scusiamo per qualsiasi inconveniente causato a voi. Richiedi di condividere il problema che stai affrontando a support@superlemon.xyz e lo risolveremo sicuramente il prima possibile.