Değerlendirmeler (1.073)

Toplam puan
3,7
Puan düzeyi başına sayılar
  • Puanların %76 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %16 oranındaki bölümü, 1 yıldıza sahip
12 Mayıs 2023

This is the worst app so far I came across. They don't even care or solve merchant issues. They don't even have a call support and they don't respond to mails. I have to wait for many days to resolve any issues.

Chirukaanuka
Hindistan
Uygulamayı kullanma süresi:3 yıldan fazla
SuperLemon App yanıt 24 Mayıs 2023

Thank you for sharing your feedback with us. We sincerely apologize for the negative experience you have had with our app. We understand the frustration caused by the lack of timely support and resolution of merchant issues.

We acknowledge that we fell short of your expectations in this case. We are actively working on improving our support channels to ensure a more efficient and responsive experience for our valued customers.

We would like to assure you that your concerns are important to us, and we are committed to addressing them promptly. We are currently implementing measures to enhance our customer support system, including exploring options for call support and streamlining our email response process.
Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused. We look forward to the opportunity to make things right and regain your trust.

10 Eylül 2020

The app works like a charm. I am very impressed by the ease of the onboarding process. A very well thought through process.

Liliyum Patisserie & Cafe
Hindistan
Uygulamayı kullanma süresi:3 yıldan fazla
19 Ekim 2020

It's very easy to install and works as the description says. I installed the free version today and will probably move to the paid plan.

ROCK CLUB, BABY
Brezilya
Uygulamayı kullanma süresi:3 yıldan fazla
5 Şubat 2024

Abdoned cart recovery is not at all working. A support ticket and multiple follow ups didn't get any responses. Pathetic customer support.

MyLang
Hindistan
Uygulamayı kullanma süresi:3 yıldan fazla
11 Haziran 2020

I want to congratulate you on the amazing and easy to use app you created,
I have been working with it for a month now and everything has worked out well.

CVital Salud y Bienestar
Kolombiya
Uygulamayı kullanma süresi:3 yıldan fazla
21 Mart 2023 tarihinde düzenlendi

parou de funcionar, nao leva mais o cliente para o whatspp direto, quando clica no icone do whatsapp abre uma janela de chat mas nao joga para o whatsapp.

tecno&cia
Brezilya
Uygulamayı kullanma süresi:3 yıldan fazla
11 Nisan 2024

No customer service. Impossible to reach someone even if you want to pay but have a few questions.

Serranía
Kolombiya
Uygulamayı kullanma süresi:Yaklaşık 3 yıl
7 Temmuz 2021

Super, verdaderamente es grais. Las ventas aumentan teniendo esta opcion, funciona perfectamente, la recomiendo.

Macondas Colombia
Kolombiya
Uygulamayı kullanma süresi:3 yıldan fazla
24 Aralık 2020

its great app hope will do good for my business.......................................................

Zakharef
Suudi Arabistan
Uygulamayı kullanma süresi:3 yıldan fazla
18 Mayıs 2020 tarihinde düzenlendi

Hi. I am really enjoying using your app. Interesting to see lot of new features being introduced which are adding to the value being offered. I would like to see a feature of sending "Direct Whatsapp Message to Multiple Customers". I know of the limitations but that should be a game changer.
Thanks
Amit

AMSUM
Hindistan
Uygulamayı kullanma süresi:3 yıldan fazla