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Buena app me encanta la verdad es que se nota en las conversiones ya que desde que la instale las ventas subieron bastante
la aplicación se ve bastante comprometedor
O Aplicativo cumpre a função para a qual ele foi criado. Parabéns e obrigado sou muito grato aos seus desenvolvedores.
Really good GG. Awesome app, definitely usefull if your customers uses whatsapp as a means of communication!
Hey there! Thank you so much for your kind words and review.
We wish you have a wonderful experience and feel free to contact us if you ever need any help.
Cheers,
Preetam from SuperLemon Apps
It doesn't allow to disable some widgets or you must get an extra verification step to control your own account, this verification was not completed by superlemon in over a month. Every update took a lot of time and their response time is very long. We had to switch to a different app as we never recieved any answer from them.
Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.
The app has created a mess with our clients. Auto order cancel has NOT been selected. Yet when the client replies to the COD with No, their system cancels the order on shopify! But that is not the only issue. The cancelation does NOT restock the item in inventory. Reached out to support, they keep passing the buck to someone else. We finally gave up and have now removed the app. Ordinarily, I would not have bothered to write a review, but their app has caused us significant customer issues. And their customer support is 0/5 rating in my humble opinion. Of course, I have all the communication to back up my claim. It just sad, the app had so much potential.
Great and fast customer support. Asked for a customization and was helped out immediately. It's good to know a developer's serious about helping customers and developing their app so thanks for that.
Hey PocketPower, thank you for your review. We are very serious about providing our customers the best support and experience. Great to hear that you were happy with our service :)
Cheers
- Preetam
não está funcionando mais.. estranho. quando instalei estava tudo funcionando perfeitamente. agora não funciona mais.
The app didn't work at all. No WhatsApp messages were sent to the abandoned carts and still we were charged $9.99 If the app is not working, then were we charged just for installing the app? In the app's dashboard it is mentioned - "We are facing issue in sending Automated messages for abandoned cart template messages. We are working on resolving this. Apologies for the inconvenience caused. Appreciate your patience." Basically, they themselves are saying the app is not working right now. So Why are you charging us for it? If this review had an image upload feature, I would have added the screenshot with all the proofs. This is not done!! I request a refund.
Hi,
Apologies for the inconvenience caused, We were facing this issue intermittently and this issue has been fixed now. Kindly write to us at support@superlemon.xyz if you are still facing the issue.
Love it! Hopefully will have my store live within the week. Stoked in loads all the bells and whistles now. Thank you for such a great smooth app. To your continue success,