WhatsApp'ta Pazarlama+Destek , 1.054 değerlendirme

Toplam puan
3,5
Puan düzeyi başına sayılar
  • Puanların %77 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %15 oranındaki bölümü, 1 yıldıza sahip
26 Eylül 2021

very slow in fixing their sites bugs. overall the app has good free features but the bug fixing takes lots of time.

happinesscart
Hindistan
Uygulamayı kullanma süresi:12 ay
3 Mart 2022

This app does not work, I tried to set up the simplest function, set store hours and it won´t work unless I set it up to be available 24/7 , help

Vitos
Meksika
Uygulamayı kullanma süresi:9 ay
SuperLemon App yanıt 3 Mart 2022

Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at support@superlemon.xyz and we will surely solve it as soon as possible.

23 Şubat 2023

I always used this, but they changed the interface, now people gotta plug their phone number and they asked you to update to free but they can charge $500. I dont get it, it was a great app, i recommended it to all my students

winterimports
Dominik Cumhuriyeti
Uygulamayı kullanma süresi:4 ay
13 Aralık 2020

The App is super simple to use. Yet, should you have any problems, reaching out to support IS A TASK!!!
Maybe they should use their own app so we can reach them instantly??????????? The app worked fine initially, now it doesn't work at all and I just cannot reach support to help me out

The Fat Little Penguin
Hindistan
Uygulamayı kullanma süresi:4 ay
SuperLemon App yanıt 13 Aralık 2020

Hi, we reached out to you by email. We have asked you to share the error that you are facing when trying to contact us.

13 Ocak 2023

VERY VERY BAD SUPPORT SERVICE........................................................................

INFLUENZA.mi
İtalya
Uygulamayı kullanma süresi:3 ay
SuperLemon App yanıt 16 Ocak 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

24 Ocak 2023

Abondoned Cart Not Working, Pls Help ASAP, Order Confirmation Sms Going but Customers Not Recieving Whatapp Msg for Abondoned Carts

TRUNEXT®
Hindistan
Uygulamayı kullanma süresi:Yaklaşık 1 ay
SuperLemon App yanıt 25 Ocak 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

24 Şubat 2021

I installed the APP in my store yesterday and it is very easy to configure, its interface is clean and simple to use, for someone who does not have knowledge it will help a lot ... I give two stars because the most important thing in this application is not the WhatsApp Widged, but the automatic sending of an abandoned cart message ... unfortunately the template they have configured is very simple and they do not allow editing ... I asked them to help me to customize it and they refused ... I want to tell you that not all online stores are the same and each one has its own style to communicate with its customers, when they solve that problem I will hire their services and recommend them to my community.

Tecno-Moda HN
Honduras
Uygulamayı kullanma süresi:Yaklaşık 1 ay
25 Mart 2021

Crashed on the first attempt of usage. Let us see what happens later on. I did not have a wonderful experience with the app as such till now.

TheGrandOutlet
Hindistan
Uygulamayı kullanma süresi:25 gün
SuperLemon App yanıt 25 Mart 2021

Hi,

Thanks for writing to us.

Apologies for any inconvenience caused earlier, you can write to us at support@superlemon.xyz so that we can verify the issue and help you get it resolved.

6 Mart 2023

Even you have good features but you bacame an aggressive, sticky and unpleasant app. You are sticking to the add to cart, to checkout to collect customer data but that can't be mandatory as not everyone using WA. In plus, without any consent and settings from our side - you generated 20% discount codes for customers on a market where 5% is already to much.... Your customer support poor and mainly just automated answers - no willingness to sort the problems.....That can be an option what you restricted and can't setup our 4th store. So deleting you from everywhere.... Good luck

DECKO US
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:15 gün
SuperLemon App yanıt 10 Mart 2023

Sincere apologies for the inconvenience caused. We will contact you about the issue and resolve it as soon as possible.
We really appreciate your patience.

16 Mayıs 2021

No aparece en móviles, es la segunda vez que la instalo después de 6 meses y solo ha funcionado 5 min. pasa lo mismo que antes, aparece en ordenadores pero no en móviles, tengo puesta la opción de que aparezca en los dos lugares. si mañana sigue así la desinstalo y nunca mas.

ChikaChick
İspanya
Uygulamayı kullanma süresi:Yaklaşık 2 saat
SuperLemon App yanıt 18 Mayıs 2021

Hi,

Apologies for the inconvenience caused, We were facing this issue intermittently and this issue has been fixed now. Kindly write to us at support@superlemon.xyz if you are still facing the issue.