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We installed the application a little more than 15 days ago and although it is easy to configure and it works, there was no way to enter the reports to see the number of clicks and conversations started, for that reason we leave only 2 stars
Hi there,
First of all, we're very sorry to see you go, but we know the app may not work for everyone.
Regarding your questions, unfortunately, you have to upgrade your plan to Premium to see the reports feature. Because your plan is Free, so you could not see the reports.
https://app.screencast.com/n7IIA73xo0z1f
I hope you understand!
Again, I'm sorry for this inconvenience.
Have a great day!
Not working fine with the IOS mobile site. The chat button does not respond. Very buggy. Its works okay on windows chrome though. Long wait time to get support from the team, there is no chat support, only email and wait.
We feel so sorry that you had a negative experience with our app and from the bottom of our hearts, we would like to send you a sincere apology.
Let us know if you have any questions or need help :)