Interakt ‑ Sell on WhatsApp

I hardly write a bad review, but this app really deserves it.

1. The app has lesser functionality than WhatsApp itself. The original WhatsApp allows better business communication than this app.
2. Something as simple as reaching out to a customer is the biggest issue ever because I have to make templates of "Hi" so that I can reach out to my OWN customer.
3. I will get locked out of the app any time it chooses.
4. Messages will not load.
5. NO clear way of deleting an account.

This is the worst app I try in my business and I lose more than 1000 customers because of app errors and delays.
every day they send new updates.
I'm telling you this app destroys your business and losing your money ... any time I ask them for help no one responds. bad bad bad

most of the errors in the catalog in conversion and integration are not available on the whatsapp help icon on home or every page this one is a solution or problems ? 

Its of no use to people selling clothing with different sizes atm. Once the catalog is created half products dont get pulled, all collections are not displayed and moreover, 1 product if it has 4-5 size variations, it will be displayed as 4-5 different products.

Shity app and will get you in trouble. I download the app, free trial starts without any confirmation. And now you in their whatsapp mailing list. So they start sending me text. I clocked stopped, the texts kept coming. I emailed them, the text kept coming. I texted them back, the text kept coming. I blocked them, and start sending me texts from another number. In the USA and some other countries this is illegal. As a customer it piecing me off. I don't want your app, or your text, or email, or any other communication what so ever. Next text will be a lawsuit. Shopify should ban this kind of behavior that jeopardizing website owner

Dear Haptic team, If you are not able to provide support services to customer than tell me i can move to other service provider. Your Customer support system is very bad and irritating.

INTERAKT is not Facebook/Meta. Please be adviced that this is an unprofessional Indian company working on behalf of them.

The system has several bugs, problems. This is unnacceptable when it comes to a Whatsapp API, one of the most important aspects of a business in today's world.

The team does not respond to our doubts via email. They have ignored and stoped responding after 2 weeks of use. We have several emails that have not been attended. The same goes for their Whats App service, they never respond and only work during Indian Hours. Which is unnacceptable for a worlwide service provider.

Their agents are not capable of helping, they need to write down the doubts and go to the programer. It does not work as they do not speak english properly and there are several missunderstandings.

Last, they have missed scheduled appointments. It was at 7am for us and they did not show up.

We have evidence of all this. If this were a provider of any app then we would not complain. As a big company we are not used to deal with such unprofessional behaviour. We expected more due that it is part of the Facebook/Meta family.

It is quit sad that FB invested in this type of company instead of devoloping the project bythemselves and avoid problems.

Não funciona, Pois você entra para se cadastrar e aparece erro 404. E para dar uma reclamação tem ter no minimo 100 caracteres

Não está funcionando no meu site. Não consigo configurar. Só fica dando erro. Infelizmente não recomendo esse app.